Product Operations Manager at Target

As a Products Ops Manager, you will serve as a trusted advisor to the product portfolio by bringing data and insights about our users into conversations and ceremonies. You will leverage your prior experience to engage multiple levels of product in the creation and implementation of team routines that reflect product thinking and connection to OKRs as well as enable portfolio level intention maps that fuel collaboration across product. You will be responsible for bringing visibility to dependencies and risks across the portfolio and providing visibility of progress to our Product KPIs through metric visualisation and analysis. You are accountable for collaborating across our product and operations teams to improve our core competencies around strategic planning, portfolio health, and communication.

Your Core Responsibilities Include

• Support the portfolio-level road/intention map and the process to keep it up to date and accurate
• Execute the communication framework for our product portfolio to provide visibility to the progress and KPIs associated to the technical investment (including analysing and preparing data to inform the strategy)
• Collecting and analysing feedback; leveraging insights to help product teams prioritise changes needed to increase adoption and end user experience
• Advocating for and supporting best practices in tools, processes, documentation and communication across the product teams and with stakeholders

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About You

• Four-year degree or equivalent experience
• 4+ years of experience across product, operations, or analytics (or a combination)
• Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
• Ability to self-organize and lead through ambiguity
• Ability to communicate complex concepts in easy-to-understand terminology across Operations, Product, and Technology
• Ability to influence peers and partners to find common ground, push for consistency where possible, facilitate conversations, and navigate competing interests.
• Curiosity and passion for problem solving
• Experience creating and delivering product tools & stakeholder materials