Airtribe
Daniel Kunamalla
Manager BPM @ UST Goball
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About me
Daniel Kunamala is an energetic professional with nine years of experience in US medical billing. He began his career as a fresher and has progressed to his current role as a Manager in Business Process Management (BPM).
Interests
Startups
Cooking
Travel
Technology
All projects
Problem Framing & Prioritisation- X (formerly Twitter)
As a Product Manager at X, your goal is to identify key growth opportunities to increase user engagement
(likes, shares, and comments on videos). You will achieve this by conducting a comprehensive user research
study involving both.
Product Discovery, Market & User Research- PhonePe
For my presentation on PhonePe’s user research, I conducted an in-depth study of MSME business users, focusing on small business owners like Kirana shop owners. The key findings include:
Challenges and Needs: Identified the need for better inventory
Problem Solving Case (RCA) – Urban Company
In this project, I have conducted an in-depth analysis of the Urban Company app to address a significant issue affecting its performance. Specifically, I focused on the drop in ratings from 4.7 to 4.1 on iOS. Through a detailed root cause analysis (R
