Responsibilities:

Lead the charter of carrier integrations for all new and existing integrations
Lead the charter of Order Creation, through which enterprises create an order on Clickpost and Clickpost creates the order on the carrier’s platform
Analyze and own incoming requests from enterprise customers
Work closely with support, onboarding and CSM team to resolve priority task
Create the roadmap and own end-to-end execution of the Order Services pod managing tight deadlines
Write PRDs for features and own sprint execution until enterprise go-live
Calculate and monitor relevant success metrics for live features
Create an impact by building impactful features and delivering great customer experience

Qualifications:

Bachelor's degree in a related field (e.g., Computer Science, Engineering) or equivalent work experience.
2+ years experience as a Technical Product Manager, preferably in a SaaS company
Have a strong knowledge of API evaluation, testing and documentation
Be comfortable with reading and writing technical documentation
Have prior experience managing a scrum team as a product manager
Have hands-on experience analytics tools
Good at stakeholder management and interpersonal skills

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