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Associate Product Manager at Certinal

NEW
Location
Bengaluru, Karnataka, India
Job type
Full time
Posted 1 day ago
Description

About the job



About Certinal:

Certinal is a unified Consent & Compliance Platform that replaces paper-based consent, manual intake, and uncontrolled forms with a single, fully digital system built for enterprise organizations. It digitally captures patient consent, enables legally binding electronic signatures, and ensures compliance with major regulations including HIPAA, 21 CFR Part 11, SOC 2 Type II, and CMS-0053-F, while integrating directly with EHR systems like Epic and Oracle Cerner.

Position Overview:

Certinal is looking for a Associate Product Manager to support the product team across discovery, specification and delivery for our e-Signature and e-Consent platform. You will work closely with engineering, design, sales and customer success to turn customer problems into shipped, well-defined product.This is an execution-focused role for someone early in their product career. You will write the stories, chase the details, keep the backlog honest and make sure what ships matches what was agreed. Because Certinal operates in regulated healthcare, you will also learn to treat audit trails, evidence and compliance requirements as first-class product concerns rather than afterthoughts.

Experience: 1 to 4 years in product management or a closely related role, including a minimum of 1 year in healthcare SaaS.

  • Key ResponsibilitiesWrite clear user stories, acceptance criteria and product requirement documents from agreed problem statements.
  • Groom and maintain the backlog alongside engineering and QA, and keep priorities, dependencies and status current.
  • Participate in sprint planning, refinement and review, and unblock engineering questions during the sprint.
  • Triage customer feedback, support tickets and field requests into themes with evidence and frequency attached.
  • Run structured competitive teardowns of e-signature and e-consent products and keep a living comparison current.
  • Translate regulatory and security requirements into testable acceptance criteria in partnership with Pre-Sales and Engineering.
  • Support release planning, write release notes, and prepare internal enablement material for Sales and Customer Success.
  • Track adoption, funnel and usage metrics in product analytics, and report on how shipped features actually perform.
  • Assist with beta and pilot programmes, including participant selection, feedback capture and readout.
  • Contribute to user research: interview scheduling, note-taking, synthesis and sharing findings with the team.
  • Maintain product documentation so that internal teams have one accurate source of truth.


  • Skills & Experience Requirements1 to 4 years of experience in product management, business analysis, or an engineering, consulting or customer-facing role with clear product exposure.
  • Strong written communication; able to write a requirement that an engineer can build from without a follow-up meeting.
  • Structured problem-solving and comfort breaking an ambiguous request into scoped, sequenced work.
  • Hands-on experience with an issue tracker such as Jira or Azure DevOps.
  • Working familiarity with Figma and the ability to review and give useful feedback on designs.
  • Basic SQL and comfort working with product analytics tools.
  • Genuine curiosity about how enterprise software is bought, deployed and audited.
  • Bachelor’s degree in engineering, computer science, or an equivalent analytical discipline.


  • PreferredExposure to B2B or enterprise SaaS rather than consumer products.
  • Familiarity with REST APIs, webhooks and reading API documentation.
  • Interest in or exposure to regulated domains such as healthcare, financial services or clinical research.
  • Experience using AI tooling to accelerate research, synthesis or documentation work.
  • Prior internship or project work in product management.


  • Why Join Certinal?Real Ownership Early: Own features end to end rather than sitting on the edge of someone else’s roadmap.
  • Learn a Hard Domain: Regulated healthcare product work builds judgement that transfers anywhere.
  • Close to Customers: Direct exposure to enterprise buyers through Sales, Pre-Sales and Customer Success.
  • Small Team, Short Loops: Decisions get made quickly and you will see your work ship.
  • Learning & Development: Professional development budget and mentorship from senior product leadership.


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Frequently Asked Questions

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Why Work at Certinal

Certinal is rapidly emerging as a leading player in the realm of technology, with a firm commitment to innovation and excellence. Choosing to work at Certinal means joining a vibrant and inclusive culture that champions the growth and development of its employees. As the company continues to grow, team members are given unparalleled opportunities to make significant contributions and spearhead impactful projects.

Working at Certinal, employees become part of a dynamic environment where their ideas are valued, and cross-collaboration is encouraged to help forge innovative solutions. The company places a high priority on work-life balance, ensuring that employees can enjoy flexible working arrangements that suit their lifestyles while achieving personal and professional growth.

Certinal offers a range of professional development opportunities, including workshops, mentorship programs, and access to industry conferences, which prepare employees to stay ahead in their careers. Working at Certinal means being at the forefront of technological advancements, fostering an environment where employees are empowered to take ownership of their projects and contribute to meaningful change. Therefore, joining Certinal as an Associate Product Manager could be the next exciting step in your career.

What's It Like to Work at Certinal

Working at Certinal translates into being part of an agile team comprising motivated individuals striving towards a common goal — the perpetual enhancement of products and services. The company culture champions innovation while insisting on a thorough approach towards the conceptualization and execution of projects.

Certinal’s workplace is known for its diversity and inclusivity. It celebrates varied perspectives which culminate in comprehensive product solutions that cater to a global audience. Employees enjoy open lines of communication across departments, fostering a collaborative environment where brainstorming and creative problem-solving are a daily affair.

Adding to the allure of working at Certinal is the firm’s dedication to social responsibility. The organization actively engages in sustainable business practices and encourages employees to participate in various community service events, ensuring that they are well-rounded professionals who contribute positively to society.

The workplace at Certinal is more than just about work, it's a community built on mutual respect and shared ambitions. Benefits such as health and wellness programs, regular team outings, and peer recognition initiatives contribute to a healthy, balanced work life, enhancing motivation and productivity.

What's It Like to Work as an Associate Product Manager at Certinal

Assuming the role of an Associate Product Manager at Certinal means you will be stepping into a challenging yet rewarding position. As part of the dynamic and forward-thinking product management team, you will play a pivotal role in shaping the company's future by influencing digital products' development lifecycle.

In this position, you will be integral in conducting market research to identify new opportunities and understand customer needs. Collaborating with cross-functional teams, such as development, marketing, and sales, you will see a project from its conception to its launch. This collaborative environment will not only harness your leadership abilities but also enhance your experience in product development processes.

Expect to be deeply involved in strategizing, launching, and refining product offerings. You'll take pride in bringing compelling product features to market that significantly impact the lives of users globally. Certinal supports innovation, and your curiosity and creativity will find an eager audience among your peers and managers.

Your typical day might involve liaising with various stakeholders to gather and interpret data insights, which will inform impactful business decisions. As you progress, you will gain visibility into the success of products, further solidifying your sense of achievement. Working as an Associate Product Manager at Certinal avails an environment where no two days are the same, promising continuous learning and professional fulfillment.

Associate Product Manager Interview Questions at Certinal

When interviewing for an Associate Product Manager position at Certinal, candidates can expect a blend of questions focusing on technical prowess, problem-solving abilities, strategic thinking, and cultural fit. Here's a glimpse into common interview question categories:

  1. Technical Acumen: Questions surrounding your familiarity with product development cycles, tools (such as Jira, Trello), and methodologies (like Agile, Scrum) may arise, evaluating your technical skill set and ability to contribute effectively right from the start.

  2. Analytical Thinking: Prepare to tackle case studies or hypothetical scenarios that necessitate strategic thinking, showcasing your ability to make data-driven decisions to solve complex problems.

  3. Behavioral Insights: The interview may incorporate questions like “How do you handle conflicting priorities?” or “Describe a challenging project and how you navigated it,” assessing your adaptability and interaction within team dynamics.

  4. Company Culture Fit: Given Certinal’s values, interviewers will likely explore your alignment with the company’s ethos, perhaps asking about your views on collaboration or how you foster innovation within your work.

Engaging thoughtfully with these questions, sharing experiences and demonstrating your skills will illustrate your potential to thrive at Certinal.

Associate Product Manager Interview Preparation at Certinal

To ace your interview for the Associate Product Manager role at Certinal, thorough preparation is key. Start by deeply understanding the company's products, mission, and values. Familiarize yourself with recent industry trends and how Certinal positions itself within the market.

Develop a comprehensive narrative around your professional journey, ensuring it aligns with the responsibilities and expectations associated with an Associate Product Manager role. Practice articulating your experiences, focusing on how they relate to product strategy, cross-functional collaboration, and innovation.

Conducting mock interviews with peers or mentors can significantly boost your confidence and poise. Additionally, simulating interview scenarios would help you refine your responses to anticipated questions regarding technical skills, strategic thinking, and problem-solving.

Research commonly asked product management questions and practice structured responses. Consider using the STAR (Situation, Task, Action, Result) method to effectively communicate your past experiences and achievements.

Finally, elucidate your alignment with Certinal’s culture and how you aim to contribute to their mission, showing genuine enthusiasm and commitment to becoming a valuable team member.

Associate Product Manager Interview Tips at Certinal

Approaching your interview at Certinal with specific strategies can set you apart as a top candidate:

  1. Research Intensively: Understand Certinal’s product suite, market position, and company culture. Identify parallels between your experience and Certinal’s operations to highlight during your interview.

  2. Practice Clarity: Communicate your ideas concisely and confidently. Coherence in articulating insights can showcase your ability to manage complex product scenarios.

  3. Showcase Problem-Solving Skills: Use specific examples to demonstrate your analytical thinking and how you've employed it to overcome challenges and achieve product milestones in previous roles.

  4. Be Curious: Display your genuine interest in the role and Certinal by asking insightful questions during your interview. This shows your eagerness to understand and immerse yourself in the company.

  5. Exude Professionalism: Whether remote or in person, maintain an air of professionalism in your demeanor, attire, and promptness. A positive first impression can leave a lasting impact.

By immersing yourself in these strategies, you align yourself for a successful interview experience that positions you as an ideal candidate for Certinal.