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Associate Product Manager at High Level

Location
Remote
Job type
Full time
Posted on 16 Sep
Description

Responsibilites


  • Own the roadmap for the products
  • Interact with multiple teams, internal stakeholders, and customers to make sure the platform is always at par with the competition and best in the market
  • Understand cost factors and optimize storage costs for course videos
  • Improve the UX/UI for the course builder and preview
  • Educate internal teams on the latest developments and trade-offs in product decisions
  • Monitor Product KPIs and BAU metrics to identify areas of improvement and make informed decisions
  • Empower marketing, trial engagement, customer success, account management, data platform, affiliate management, and support teams


Requirements


  • Ability to write accurate and precise OKRs
  • Prior Experience or understanding of LMS/MOOC Industry
  • Previous experience as an APM or PM
  • Familiarity with Agile or Scrum environments
  • Excellent communication and interpersonal skills


Why should you join HighLevel?


  • HighLevel is an exciting place to work because of the passionate, driven team that we have.
  • At HighLevel, it’s never somebody else’s job. We are passionately focused on adding value for our users.
  • We deliver fast using lean principles. We go to market in weeks instead of quarters
  • A good idea always gets tested
  • We take care of our team so our team can take care of our users
  • We embrace that improvement is constant and iterative
  • You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers


EEO Statement: At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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Frequently Asked Questions

What are the key responsibilities of an Associate Product Manager at High Level?
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Why Work at High Level

High Level is an exciting, dynamic workplace that thrives on innovation, dedication, and teamwork. As an Associate Product Manager at High Level, you’ll be joining a passionate and driven team committed to making a significant impact in the industry.

Passion-Driven Team

At High Level, our team is our greatest asset. Each member is driven, passionate, and committed to delivering the best possible outcomes for our users. You’ll be surrounded by people who are not only experts in their fields but also passionate about what they do.

High-Innovation Environment

We pride ourselves on a culture that welcomes new ideas and rapid implementation. Our approach allows us to take a concept from idea to market in weeks rather than months, ensuring that we remain at the forefront of industry innovation.

Inclusive and Diverse Workplace

High Level values diversity and understands that a range of perspectives leads to better problem-solving and innovation. Our commitment to inclusive hiring practices means we welcome talent from all backgrounds, ensuring everyone feels valued and empowered to contribute their unique ideas and perspectives.

Sustainable Growth and Learning

Working at High Level means continuous learning and professional development. Here, you will not only grow in your role but also learn how to scale a B2B SaaS startup and develop impactful products that meet our customers' needs.

Empowering Workplace

We believe that taking care of our team enables them to take care of our users effectively. From competitive compensation packages to opportunities for personal growth, High Level strives to create a supportive and enriching environment for all employees.

What's It Like to Work at High Level

Fast-Paced and Dynamic

The environment at High Level is fast-paced, encouraging efficiency and quick thinking. Our lean principles and quick-to-market strategy mean you’ll never have a dull moment; there’s always something new on the horizon.

Collaborative Culture

Collaboration is key at High Level. Multiple teams work together closely to ensure the success of each project. You’ll interact with various departments, from marketing to customer success, ensuring that every aspect of the business aligns with our overarching goals.

Focus on Improvement

At High Level, improvement is a constant and iterative process. We embrace the philosophy that there’s always room for enhancement in everything we do. By continuously seeking to improve, we stay ahead of the competition and deliver top-quality results.

Valuing Customer Feedback

Our customers are at the heart of everything we do. By listening to their needs and feedback, we ensure that our products remain relevant and valuable. Your role will involve collaborating with our users to understand their needs and using these insights to drive product improvements.

Inclusivity

High Level is committed to creating a company culture where everyone feels welcome and valued. We encourage employees to bring their authentic selves to work, ensuring a workplace where everyone can thrive.

What's It Like to Work as an Associate Product Manager at High Level

Ownership and Responsibility

As an Associate Product Manager, you will own the roadmap for our products, taking charge of their development and success. You’ll be responsible for interacting with multiple teams, internal stakeholders, and customers to keep our platform competitive and market-leading.

Diverse Roles

Your role will cover a variety of responsibilities - from optimizing storage costs for course videos, improving UX/UI for the course builder, to monitoring product KPIs and empowering various teams. This diverse range will keep you engaged and continually learning.

Impact and Influence

You’ll have the unique opportunity to influence significant decisions and impact the overall direction of our products. Educating internal teams on the latest developments and trade-offs in product decisions will also be a key part of your role.

Collaborative and Cross-Functional Work

Expect to work closely with teams across the organization, including marketing, customer success, account management, and more. This cross-functional collaboration ensures that you have a broad understanding of the business and can contribute effectively to its success.

Continuous Improvement

Your role will involve continuous monitoring and improvement. By keeping an eye on product KPIs and BAU metrics, you’ll identify areas for enhancement and make data-informed decisions to drive the product forward.

Associate Product Manager Interview Questions at High Level

Technical Knowledge

  1. Describe your experience with Agile or Scrum methodologies.
  2. How do you approach writing accurate and precise OKRs?
  3. Explain your familiarity and experience with the LMS/MOOC industry.
  4. Describe a time when you had to optimize costs in a project. What was your approach?

Practical Scenarios

  1. How would you go about improving the UX/UI for a product feature?
  2. Explain a situation where you had to balance multiple stakeholders' needs.
  3. How do you monitor and respond to product KPIs?
  4. Describe a product you worked on that was deemed successful. What contributed to its success?

Behavioral Questions

  1. How do you handle feedback from different teams?
  2. Describe a challenging project and how you overcame the obstacles.
  3. What motivates you to work at High Level?
  4. How do you manage your workload in a fast-paced environment?

Associate Product Manager Interview Preparation at High Level

Research

Spend time understanding High Level’s products and market position. Research our latest updates, industry trends, and the competitive landscape to show your awareness and preparedness.

Review Job Description

Make sure you fully understand the responsibilities and requirements of the role. Be prepared to discuss how your experience aligns with the job's needs.

Practice Technical Skills

Brush up on your technical knowledge relevant to the role, including Agile methodologies, cost optimization processes, and UX/UI principles.

Mock Interviews

Conduct mock interviews focusing on the types of questions listed above. This will help you articulate your thoughts more clearly and build confidence.

Portfolio

Prepare examples of previous work, particularly those that demonstrate your skills and achievements related to the responsibilities listed in the job description.

Networking

Connect with current or former employees of High Level if possible to gain insights into the company culture and expectations.

Associate Product Manager Interview Tips at High Level

Tailor Your Responses

Tailor your responses to highlight how your skills and experiences will benefit High Level specifically. Show your enthusiasm for the company and the role.

STAR Technique

Use the STAR (Situation, Task, Action, Result) technique to structure your answers to behavioral questions, ensuring you provide clear and concise responses.

Ask Questions

Prepare thoughtful questions about the company, team dynamics, and your potential role. This demonstrates your genuine interest and helps you gauge whether High Level is the right fit for you.

Be Authentic

Be yourself during the interview process. High Level values authenticity, and showing your true self can help both you and the interviewers assess the fit.

Follow-Up

After the interview, send a thank-you note reiterating your interest in the role and appreciation for the opportunity. This leaves a positive lasting impression.

By preparing thoroughly and demonstrating your alignment with High Level’s values and goals, you can position yourself as a strong candidate for the Associate Product Manager position.