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Associate Product Manager at Sprinklr

Location
Gurugram
Job type
Full time
Posted on 09 May
Description

What You’ll Do


As an SPA/APM, you will be responsible for leading the product design and development process for the Contact Center team from ideation to launch. Your day-to-day responsibilities will include:


  • Carrying on familiar design responsibilities in the beginning to understand current offerings, gradually owning product responsibilities as you become more familiar.
  • Collaborating with clients, product leaders, and engineers to conceptualize, design, and ship products and customers
  • Creating product requirements and designs and shipping them while aligning with the needs of our customers
  • Interacting with clients to understand their problems and provide solutions through product or best practices
  • Conducting market research and staying up to date with industry trends to inform product decisions
  • Identifying opportunities for innovation and stand-out from competitors in the market, presenting product ideas and designs to stakeholders


What Makes You Qualified


  • Proficiency in product thinking - the process as well as the visual outcomes.
  • A portfolio or a presentation deck which showcases relevant industry experience designing applications, experiences, websites, products and services that balance user needs, business objectives and technological constraints.
  • A bachelor’s or master’s degree in engineering/design or a related field.
  • 2-3 years of experience of working in the industry, shipping products Experience collaborating with cross functional teams and clients.
  • A knack for systems thinking - You understand how complex systems (especially involving humans) work and how they can be influenced via product design.
  • Strong communication and presentation skills.
  • A passion for innovation and creating products that make a difference.
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Frequently Asked Questions

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Why Work at Sprinklr

Sprinklr is at the forefront of customer experience management, offering state-of-the-art technology that empowers businesses to engage with their customers effectively. Choosing to work at Sprinklr means becoming part of a visionary team that values innovation, diversity, and inclusivity. The company is committed to fostering a workplace culture where creativity thrives, and ideas transform into impactful solutions. "Why work at Sprinklr" is not just a question but an invitation to be part of a community that champions career growth and personal development. Employees have access to numerous professional growth opportunities, mentorship programs, and an extensive network of industry leaders.

Sprinklr values work-life balance, providing flexible work schedules and remote working options to help employees achieve their personal and professional goals. The company also offers competitive compensation packages, health insurance, retirement plans, and wellness programs, ensuring that its employees are well-supported in all aspects of their lives.

What's It Like to Work at Sprinklr

Working at Sprinklr is a collaborative experience where innovation and creativity are at the core of daily operations. Employees at Sprinklr thrive in an environment that encourages open communication and continuous learning. The company fosters an inclusive culture where diversity is celebrated, and everyone feels empowered to bring their authentic selves to work. Sprinklr's leadership team is transparent and approachable, creating an atmosphere of trust and mutual respect.

The company emphasizes continuous learning and offers numerous training sessions and workshops to help employees develop their skills. Regular team-building activities and company-wide events foster camaraderie and strengthen relationships among colleagues. At Sprinklr, employees are encouraged to take ownership of their projects, providing opportunities for personal growth while contributing to the company's success.

What's It Like to Work as an Associate Product Manager at Sprinklr

As an Associate Product Manager at Sprinklr, you'll embark on an exciting journey of driving the development and execution of product strategies that align with the company's objectives. This role offers a unique blend of challenges and learning opportunities, perfect for someone looking to establish a robust career in product management. In this position, you'll work closely with cross-functional teams, including engineering, design, sales, and marketing, to bring innovative products to market.

A typical day might include conducting market research, analyzing customer feedback, and collaborating with teams to ensure product improvements align with customer needs. The role demands strategic thinking, attention to detail, and the ability to adapt quickly to changing market trends. At Sprinklr, Associate Product Managers are expected to take initiative, propose solutions, and drive projects to completion.

Associate Product Manager Interview Questions at Sprinklr

If you're preparing for an interview for the Associate Product Manager position at Sprinklr, it's essential to be ready for a range of questions that assess both your technical competency and cultural fit. Commonly asked questions may include:

  • Can you discuss a product you recently worked on and your contribution to its development?
  • How do you prioritize product features when working with multiple stakeholders?
  • Explain a time when you faced a significant challenge in product development and how you overcame it.
  • How do you handle negative feedback or criticism about a product you're working on?
  • Describe your process for conducting market research and how you use this data to influence product strategy.

These questions are designed to evaluate your problem-solving abilities, teamwork skills, and understanding of product management principles.

Associate Product Manager Interview Preparation at Sprinklr

To successfully prepare for an Associate Product Manager interview at Sprinklr, it's important to:

  1. Research the Company: Understand Sprinklr's mission, values, and recent projects or products. Familiarize yourself with their target market and any recent news about the company.

  2. Understand the Role: Thoroughly review the job description and responsibilities of an Associate Product Manager. Identify key skills and experiences required and be prepared to discuss how your background aligns with these needs.

  3. Develop Case Studies: Prepare examples from your previous experience where you managed a product lifecycle, addressed challenges, or innovated successfully.

  4. Prepare for Competency Questions: Practice your responses to behavioral questions using the STAR method (Situation, Task, Action, Result) to clearly articulate your responses with structured examples.

  5. Mock Interviews: Engage in mock interviews with a friend or mentor to refine your answers and receive feedback.

Associate Product Manager Interview Tips at Sprinklr

Securing a position at Sprinklr requires going beyond conventional interview preparations. Here are some tips to enhance your chances:

  • Showcase Your Passion: Be ready to articulate why you're excited about the role and how your career aspirations align with Sprinklr’s mission.

  • Be Collaborative: As teamwork is crucial in product management, highlight experiences where you've successfully collaborated with others to achieve shared goals.

  • Demonstrate Problem-Solving Skills: Offer solutions to theoretical product challenges posed during the interview, showcasing your strategic thinking and creativity.

  • Ask Insightful Questions: Show your interest and understanding of the company by asking thoughtful questions about Sprinklr's products, culture, and future strategies.

  • Be Authentic: Sprinklr values authenticity and diversity, so be genuine in your responses and let your unique personality shine through.

In conclusion, working as an Associate Product Manager at Sprinklr offers not only the opportunity to contribute significantly to innovative projects but also to grow in a supportive environment that values employee well-being and professional development. With thorough preparation and a clear understanding of Sprinklr's culture and objectives, you can position yourself as an integral part of their dynamic team.