Collaborate with stakeholders to understand and document business requirements for loan management systems.
Analyze existing systems and processes to identify opportunities for improvement and recommend solutions to enhance efficiency and effectiveness.
Develop functional specifications, including use cases, wireframes, and process flows, to ensure alignment with business requirements.
Work closely with the development team to ensure that solutions meet technical and business requirements.
Perform system testing to ensure that solutions are accurate, reliable, and meet business requirements.
Develop and maintain documentation related to loan management systems, including user manuals, training materials, and release notes.
Collaborate with business partners to develop project plans and timelines for loan management system implementations.
Provide ongoing support to clients and internal stakeholders, including troubleshooting issues, conducting training, and answering questions related to loan management systems
Key Qualifications & Skill Sets
Bachelor's/Master’s degree in Business, Computer Science, or related field
4-8 years of experience as a Business Analyst/Product Analyst with a focus on loan management systems
Strong understanding of loan management processes and systems, including loan origination, servicing, collections, and reporting
Knowledge of software development methodologies, including Agile and Waterfall
Experience developing functional specifications, including use cases, wireframes, and process flows
Ability to work collaboratively with cross-functional teams to achieve project objectives
Strong communication and interpersonal skills, with the ability to clearly and effectively communicate technical information to non-technical stakeholders.
Experience with project management tools, including Jira and Confluence, is a plus