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Associate Product Manager/Product Manager at Zeta

Location
Bengaluru
Job type
Full time
Posted on 08 Aug
Description

About the Role

Synapse is Zeta’s digital banking experience team, building modern banking experiences for banks and credit unions atop Zeta’s Tachyon. Synapse offers a pre-integrated, fully compliant, out-of-the-box digital experience stack for banks and credit unions.


As an Associate Product Manager/Product Manager, in the Synapse team, you will have the opportunity to work on innovative products and features that enhance user experiences and drive long-term growth for our customers. Your role will cut through the entire product development lifecycle for your assigned charter - encompassing product development, research, analytics, execution and growth. You will collaborate with peers across product management, UX design, software engineering, data science, and business functions.


Job Location: Bangalore, India (100% on-site)


Responsibilities

  • Product Development
  • Work closely with product, design and engineering teams to define and document detailed product requirements, ensuring they align with the overall product and business strategy.
  • Engage in agile development processes, including sprint planning, backlog refinement, and daily stand-ups, to drive the timely release of product features.


  • Product Documentation
  • Create comprehensive product documentation, including user guides and release notes, to support internal teams and external clients.


  • Market Research
  • Dive deep into market trends, user needs, and competitor landscapes to inform product decisions and enhancements


  • Data Analysis
  • Utilize data-driven insights to evaluate product performance, identify improvement areas, and make informed recommendations for enhancements.


  • Quality Assurance
  • Collaborate with QA teams to define test cases, conduct testing, and ensure the delivery of high-quality products to end-users.


Skills

  • Analytical Thinking & Research orientation
  • Proficient in data analysis tools such as Excel, SQL, or equivalent.
  • Ability to interpret complex data sets and derive actionable insights - analyze data, identify patterns and make data-driven decisions.
  • Experience conducting user research and usability testing.


  • Communication
  • Excellent written and verbal communication skills for articulation of product requirements, effective collaboration and stakeholder management.


  • Tools & Processes
  • Proficiency in using product management tools, such as Jira and Confluence.
  • Familiarity with agile development processes and principles.


  • Technical Acumen
  • Good understanding of technology stacks and the ability to engage effectively with technical teams.
  • Knowledge of APIs and their role in modern software development.


  • Collaboration
  • Strong collaborative skills, working effectively with cross-functional teams including design, development, and QA.
  • Experience facilitating productive discussions and workshops.


Education and Qualifications

  • Previous work experience as an Associate Product Manager / Product Manager or a similar role for 2 to 7 years.
  • Experience in developing modern, cloud-native mobile / web products and interfaces with contemporary UI/UX patterns
  • Software Engineering / Technical background
  • An MBA from a Tier 1 school would be a bonus


Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success


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Frequently Asked Questions

What is the role of an Associate Product Manager/Product Manager at Zeta?
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Why Work at Zeta

Zeta is a cutting-edge fintech company that is revamping how businesses manage financial services. Working at Zeta offers numerous perks, making it an appealing choice for aspiring professionals looking to build a successful career in product management. At Zeta, you become part of a progressive environment that celebrates creativity, encourages innovation, and values diverse thinking.

Zeta's work culture is deeply rooted in growth and learning, providing various opportunities for professional advancement and skill development. Whether you are starting as an Associate Product Manager or progressing to a Product Manager role, Zeta supports your journey through continuous learning programs, mentorship, and a collaborative approach among cross-functional teams.

Moreover, Zeta is committed to creating an inclusive workplace, offering flexible work arrangements, and a positive work-life balance. This commitment ensures that employees can perform at their best while enjoying a fulfilling personal life. Additionally, being located in Bengaluru, one of India's tech hubs, means you’ll be working in a vibrant city with access to a wide network of tech professionals and resources.

What's it Like to Work at Zeta

Working at Zeta means being part of a dynamic, fast-paced environment where you're encouraged to push boundaries and explore new possibilities. The company thrives on fostering a space where creativity meets technology, and innovation is part of the daily agenda. Employees are passionate about leveraging technology to solve complex financial challenges, making a tangible impact in the industry.

Zeta's office culture emphasizes teamwork and open communication. Everyone, regardless of their position, is given a voice. The leadership is approachable and believes in the power of collaboration, fostering a sense of community and shared purpose. This inclusive environment is perfect for individuals who thrive in working with diverse teams and are eager to contribute their unique perspectives.

Moreover, Zeta offers an engaging workplace with several employee engagement initiatives, such as hackathons, workshops, and wellness programs, ensuring a harmonious work-life continuum. This vibrant culture not only makes Zeta an exciting place to work but also promotes personal and professional growth, aligning with employees' long-term career aspirations.

What's it Like to Work as an Associate Product Manager/Product Manager at Zeta

As an Associate Product Manager or Product Manager at Zeta, you are at the heart of product innovation, shaping the future of financial services. The role is both challenging and rewarding, offering a unique opportunity to develop market-leading products that improve financial operations for businesses worldwide.

Your day-to-day responsibilities include working closely with designers, engineers, and stakeholders to identify customer needs, define product roadmaps, and ensure successful product launches. Zeta's flat hierarchy allows you to take ownership of your products, encouraging creativity and strategic thinking.

Managers at Zeta enjoy the autonomy to experiment and test their ideas to drive product success. They are also expected to be data-driven and customer-focused, constantly gathering feedback to refine products and enhance user experience. This role demands a blend of technical knowledge, business acumen, and excellent communication skills, as you will be liaising with various teams to achieve product goals.

Ongoing training and mentorship from seasoned professionals further enhance your skills, setting you up for success in your product management career. At Zeta, you are not just managing products; you are shaping the company's future and making a significant contribution to the fintech industry.

Associate Product Manager/Product Manager Interview Questions at Zeta

Preparing for an interview at Zeta for the role of Associate Product Manager/Product Manager requires understanding the company’s values, products, and market position. Interview questions are designed to assess your technical skills, problem-solving abilities, and cultural fit.

Some possible interview questions could include:

  1. How would you approach defining a product roadmap from scratch?
  2. Can you describe a time when you had to gather requirements for a product? What was your process?
  3. How do you prioritize features in an MVP (Minimum Viable Product)?
  4. Discuss a product you launched and the impact it had on the company’s objectives.
  5. How do you handle competing priorities and manage stakeholder expectations?

These questions aim to evaluate your strategic thinking, prioritization skills, and ability to execute in complex environments. Zeta looks for candidates who can demonstrate both technical competence and the ability to collaborate effectively with diverse teams.

Associate Product Manager/Product Manager Interview Preparation at Zeta

To prepare for your interview at Zeta, start by deeply understanding the fintech landscape and Zeta's product offerings. Familiarize yourself with the company's mission, vision, and core products. Demonstrating a strong grasp of Zeta's business model will be critical in showing your genuine interest and fit for the role.

Brush up on your product management fundamentals, focusing on key concepts such as product lifecycle, user-centered design, and go-to-market strategies. Reviewing past experiences and being able to articulate them in the context of Zeta's needs will provide a strong foundation during your interview.

It's also beneficial to practice common product management scenarios and how you would address them. Be prepared to discuss your analytical skills, decision-making processes, and how you handle feedback and iterations.

Lastly, align your preparations with Zeta's values by being authentic, collaborative, and open to learning. Practicing mock interviews with peers or mentors can also provide valuable insights and boost your confidence.

Associate Product Manager/Product Manager Interview Tips at Zeta

Here are some useful tips for acing your Associate Product Manager or Product Manager interview at Zeta:

  1. Research Thoroughly: Understand the financial technology industry and Zeta's role within it. Familiarize yourself with competitors and current market trends to impress during discussions.

  2. Show Passion: Convey your enthusiasm for product management and your motivation to work at Zeta. Passionate candidates stand out.

  3. Highlight Relevant Experience: Be prepared to discuss how your past experiences align with Zeta's goals and culture. Use specific examples to demonstrate your skills and achievements.

  4. Embrace the Zeta Culture: Reflect on how your values align with Zeta’s work environment and culture. Cultural fit is crucial.

  5. Ask Insightful Questions: Prepare questions that reflect your in-depth understanding of the role and the company. This demonstrates your proactive approach and genuine interest in contributing to Zeta’s success.

By following these tips, you will be better equipped to convey your qualifications and passion for the role, increasing your chances of securing a position at Zeta.