Jr. Product Manager at Avalara

Responsibilities

• Work closely in collaboration with the Sr. Product Manager for your portfolio, other Product Manager(s), Engineers, and Technical Writers on your team to translate business and customer requirements into technical solution designs for our integrations
• Develop clear, detailed, consistent, and actionable solution designs that encompass the technical and business requirements with proper transactional workflows, data types, attributes, and UI/UX elements.
• API and Workflow analysis of all sales process transactions on ERP, e-Commerce, and Marketplace Platforms as used and experienced by end users.
• Have a thorough understanding of compliance use cases around sales tax, value-added tax (VAT) and GST (Goods & Services Tax)
• Coordinate and communicate progress, challenges, and risks throughout the development cycle to ensure clear visibility and alignment of the team’s efforts to the roadmap and the defined objectives.
• Function as an end-to-end Subject Matter Expert on our integrations with Avalara products and services in the context of the function and use within the Partner Platforms
• Have basic workflow understanding of all Microsoft ERPs both Dynamics (on-premises) and Dynamics 365 (SaaS) platforms.
• Understanding of APIs (REST vs SOAP) and their limitations and use cases within our portfolio of integrations.

Qualifications

Minimum 3 years overall professional career experience in a similar role

• Minimum 1 years of experience in Technical Product Management, Technical Project Management, Quality Assurance, Software Business Analyst, or Engineering in SaaS based ERP solutions.
• 1+ years of experience documenting integration points and/or customer-facing workflows for ERP platforms or documenting test cases for ERP integrations.
• Microsoft Dynamics 365 or NetSuite experience or other upper midmarket to enterprise level SaaS ERPs (SAP, Oracle) is required.
• Basic understanding or ERP and Accounting terminology and concepts.
• Ability to work effectively with distributed teams.
• Experience engaging with current and prospective customers to understand their needs, workflows, and context
• Experience with agile development methodologies and commonly used tools such as Jira, Confluence, etc.
• Experience creating customer journey maps to define end-to-end customer experiences
• Ability to deliver developer-ready requirements appropriate for the initiative at hand
• Exceptional written and oral communication skills, with experience conducting small-group briefings and demos both internally and with customers
• Strong attention to detail and timelines
• Strong English written and oral communications skills including the ability to conduct small-group briefings and demonstrations of our solutions both internally and externally with customers and partners.
• Team player able to drive results through influence and enthusiasm

Preferred Qualifications

• Have a mix of startup and big company experience, and are familiar with the opportunities and challenges in a high-growth environment
• Experience with CRM and/or Point-of-Sale
• Experience with tax automation products, eCommerce platforms, and other financial systems
• Experience working with a teams developing against API(s) or API based products
• Experience working with 3rd party developers