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Principal Product Manager at Oportun

NEW

Location

India

Job type

Full time

Posted 1 day ago

Description

About the job

About Oportun

Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $21.3 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

Position Overview

We are looking for a talented and creative problem solver to be a Principal Product Manager at Oportun for Communications as a part of the Lending Pillar. In this role, you will articulate product strategy, set objectives and key results, define roadmaps, and work with the cross-functional team to deliver best-in-class solutions. If you thrive in a fast-paced environment and have a passion for building products that delight users, join Oportun and grow with one of the most innovative and progressive FinTech companies.

Responsibilities

Product Strategy: Work closely with leadership and cross-functional stakeholders to define product strategy and OKRs.
Impact and Execution: Drive a cross functional team of Engineers, designers, ML scientists and business to deliver business impact
Customer-Centric Approach: Maintain a deep understanding of customer needs and feedback through user research, surveys, and feedback loops, and incorporate this insight into product enhancements.
Data-driven decision making: Leverage data and analytics to make informed decisions, monitor product performance and continuously improve product to improve KPIs
Product Development: Scope and lead the development of new product features that will increase the financial health of our users
Risk Management: Work closely with compliance and risk management teams to ensure products adhere to regulatory requirements and industry best practices.
Financial Planning: Develop and manage product budgets, forecasts, and financial models to optimize resource allocation and track financial performance.
Communication: Effectively communicate product updates, priorities, and progress to internal stakeholders, executive leadership, and external partners.

Requirements

Any graduate with 12+ years of overall experience
Strong track record: 7-10+ years of product management experience in high-growth environments, with experience in the financial services industry (FinTech, challenger bank, etc.) highly preferred.
Customer centric: You are passionate about improving the financial health of Oportun’s members.
Analytical problem solver: You have experience working and delivering on complex problems. You excel in making data-informed decisions (testing and experimentation, defining metrics, data analysis).
Collaborative: You have a track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners.
Excellent communicator: You are a clear and concise communicator, and you have superb documentation skills.
Execution: You’re scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members.
Domain knowledge: You ideally have prior experience with omni-channel customer communication (SMS, email, voice, push, letter) and communication platforms.
Bonus Points: You have experience launching products within complex legal and regulatory frameworks such as Finance, experience with SQL, and experience working with a multi-national workforce.

This position is a key leadership role in the organization and requires a strategic thinker with a proven track record of successfully managing and launching products. The Principal Product Manager must be an excellent communicator, able to work across teams and functions, and be comfortable working in a fast-paced environment with constantly changing priorities. The ideal candidate will have a passion for product development and a strong understanding of market trends, stakeholders needs, and competitive landscape.

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/.

Oportun

oportun.com

500+

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AI-First Product Management

Next batch starts on 10 Jul

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Oportun

oportun.com

500+

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Frequently Asked Questions

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Why Work at Oportun

Oportun is a dynamic and innovative company dedicated to enhancing economic opportunities for diverse communities. Choosing to work at Oportun means becoming part of an organization that values growth, diversity, and community impact. As a rapidly growing company, Oportun is committed to creating inclusive financial solutions that empower individuals and contribute positively to society. Working at Oportun provides not just a career, but an opportunity to make meaningful contributions to both personal growth and community wellbeing. Employees are encouraged to bring their unique perspectives to the table, fostering an environment where creativity and innovation thrive. By joining Oportun, you will become part of a visionary team that is transforming the financial services sector with a mission-driven approach.

What's It Like to Work at Oportun

The work environment at Oportun is collaborative and supportive, focusing on professional development and innovation. Employees benefit from a culture that encourages continuous learning and professional advancement. The company values a work-life balance, allowing employees to thrive both personally and professionally. Team members are provided with opportunities to engage in challenging, impactful projects that enhance their skills and contribute to career growth. Oportun prioritizes the wellbeing of its employees, providing comprehensive benefits and support programs. The company’s commitment to diversity and inclusion ensures that everyone feels valued and respected, creating a vibrant and welcoming workplace for all.

What's It Like to Work as a Principal Product Manager at Oportun

As a Principal Product Manager at Oportun, you will lead cross-functional teams to design, develop, and launch innovative products that meet the needs of diverse customers. This role requires strategic thinking, leadership, and the ability to execute complex product roadmaps. The Principal Product Manager is instrumental in guiding product vision and strategy, collaborating closely with engineering, design, and marketing teams to bring groundbreaking solutions to life. Working as a Principal Product Manager at Oportun means driving major initiatives that have a tangible impact on the company’s success and its customers. You will have the opportunity to work at the forefront of financial technology, spearheading projects that contribute to the company’s mission of providing accessible financial services.

Principal Product Manager Interview Questions at Oportun

How do you approach developing a product strategy aligned with company goals?
Describe a time when you had to pivot a product strategy due to market feedback.
What steps do you take to ensure cross-functional alignment during product development?
How do you prioritize features in a product roadmap with limited resources?
Share an experience where you led a team through a high-pressure project. What was the outcome?
What methods do you use to gather customer feedback and integrate it into product planning?
How do you handle disagreements within a team regarding product direction?
Can you describe your experience with financial services products and what unique challenges they present?
How do you measure the success of a product launch?
What do you believe is the most significant trend in financial technology today?

Principal Product Manager Interview Preparation at Oportun

Preparation is key when applying for the Principal Product Manager role at Oportun. Begin by thoroughly researching the company, understanding its mission, products, and market position. Familiarize yourself with current industry trends and how they relate to Oportun’s goals. Reflect on your previous experiences and prepare to discuss how they align with the responsibilities of the role. Review common product management frameworks and be ready to discuss how you’ve applied them in past roles. Practice articulating your thought process and decision-making strategies, as these are critical in a role that requires strategic oversight and leadership.

Principal Product Manager Interview Tips at Oportun

Understand Oportun’s Mission: Demonstrate your understanding of the company’s mission and how it resonates with you.
Emphasize Leadership Experience: Highlight experiences where you’ve effectively led teams and influenced stakeholders.
Showcase Strategic Thinking: Be prepared to discuss your approach to developing and executing product strategies.
Demonstrate Customer-Centric Mindset: Illustrate how you prioritize customer needs in product development.
Highlight Problem-Solving Skills: Share examples of how you’ve overcome challenges and provided innovative solutions.
Prepare Questions: Show your interest in the role by preparing thoughtful questions about the company’s future direction and culture.
Be Authentic: Authenticity is key in establishing rapport with interviewers and demonstrating your fit with the company culture.

By preparing thoroughly for your interview and showcasing your strategic product management experience, you can make a strong impact in your application for the Principal Product Manager position at Oportun. With a keen understanding of the company’s values and objectives, you can demonstrate how you would contribute to its success through innovative product management strategies.