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Product Manager, Amazon Business India at Amazon

NEW

Location

Bengaluru, Karnataka, India

Job type

Full time

Posted 1 day ago

Description

Our Purpose

Opportunity: The IN B2B market is made of 63 MM Micro & Small Customers and 0.5MM Medium & Large customers together spending $400B annually. That is the market segment that the Amazon Business team is creating solutions for.

Problem: Over the past many years, individual shoppers in India have come to appreciate the convenience, infinite selection and competitive pricing that Amazon offers.

While Indian businesses want many of the same benefits listed above, e-commerce is still not a preferred/ reliable purchase option for them. That is because the needs of the Indian businesses are different from that of individual shoppers and the current state of consumer-oriented B2C platforms does not fully address the requirements of a business purchase. That is the problem that the PM team at Amazon Business intends to solve. We intend to make buying online as simple, reliable and cost-effective for businesses as it is for individuals.

This means that the PMs in Amazon Business India have to re-look at every aspect of the customer's journey - browsing, selection, price display, checkout, payment, delivery and returns experience and enhance them to fir the needs of the business customer. In addition, the team has to build new products - approval workflows, GST compliance, multi-user accounts, spend analytics reports etc. to address unique requirements of Indian business customers. We have the same complex problems, ambiguity, fast pace you see in a startup - but contained within the larger Amazon organization.

The Role: This role will own the charter to significantly improve Enterprise procurement experience by partnering with tech teams, global/IN product development teams, marketing, operations, legal, accounting, tax, and finance teams. The roadmap will be a mix of IN first innovations and of IN adaptations of global product features.

The ideal candidate is someone who is enthusiastic about managing challenging, ambiguous projects across multiple teams and locations. He or she is comfortable marshaling large amounts of data to make decisions and build business cases.

The right candidate will share Amazon's passion for the customer—someone who understands the importance of compelling features and functionalities in driving great customer and seller experience.

Basic Qualifications

2+ years of product management experience
Experience managing technical products or online services
Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services

Preferred Qualifications

Knowledge of SQL and VBA at an advanced level
Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Title And Summary

Product Manager - Technical (PMT)

Overview

Been the victim of credit card fraud and thought, “I want vengeance!” Yeah, we get it.
Want to feel your spine tingle by thwarting credit card fraudsters across the globe?
Interested in creating innovative software for combating scammers?

This position supports the Authorization Decisioning product within Mastercard’s Decision Management program. Decision Management enables faster, smarter decisioning at global scale by structuring and applying complex business logic across the payment journey and beyond. Authorization Decisioning orchestrates high throughput, low latency, and data-intensive processing across Decision Management’s intelligent system on behalf of a suite of market-facing products.

This position is responsible for working directly with the programs supporting those market-facing products to develop a shared roadmap and corresponding backlog written in development-ready detail.

Role

Serves as the bridge between product marketing and engineering by…

Forming deep and meaningful relationships with our partners in product to better understand the business drivers and ensure we are technologically-aligned to its demands.
Constantly learning and collaborating across Decision Management and Mastercard Technology to fully understand the functionality, architecture, dependencies, and runtime properties of its systems and its dependencies. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back-office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
Works independently and with minimal supervision to translate these relationships and this knowledge into structured and actionable work for a team of Software Engineers.

All About You

A precise written and verbal communicator.
Curious and helpful by nature. Likes to understand the whys and hows.
Technologically savvy. Perhaps a software or data engineer by training. Proficient with data-intensive applications (APIs, Java, Spring, Containers, Microservices, Eventing)
Organized. Able to take wild, loose, and varied abstract inputs from all over and evolve into iterative concrete action within a tool like JIRA, Rally, or Asana.

Education

Required undergraduate degree in Computer Science or in a Business or STEM-intensive degree program with related experiences in software engineering and/or data analytics.
Preferred graduate degree in Computer Science or Business with related experience in fintech and payments.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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Why Work at Amazon

When you think about innovation, global influence, and an unwavering commitment to customer satisfaction, Amazon stands at the forefront as a leader in the tech industry. Working at Amazon provides a unique opportunity to be part of a team driven by passion and an unyielding quest for innovation. Amazon's workplace is a melting pot of diverse talents from around the world, bringing together some of the brightest minds in technology, retail, and logistics.

One of the critical reasons to work at Amazon is the chance for career growth. Amazon encourages career progression and provides employees the opportunity to work on a diverse range of projects that push them out of their comfort zones and enhance their skill set. The company’s leadership principles are deeply embodied in the work culture, promoting decisions that are customer-centric and data-driven. Furthermore, Amazon offers a competitive compensation package, excellent benefits, and ample opportunities for learning and development, ensuring that you are well-equipped to take your career to the next level.

What's It Like to Work at Amazon

Working at Amazon is both challenging and rewarding. The company is known for its fast-paced and dynamic work environment where innovation meets execution. Employees are encouraged to take initiative, think big, and drive results, fostering a culture of ownership and accountability. The work environment is inclusive and collaborative; Amazon values diverse perspectives and leverages them to develop groundbreaking ideas.

The work-life balance at Amazon can be intense but manageable, especially with effective time management skills. The company offers flexibility in work location and schedules to accommodate personal commitments, which is incredibly valuable. Additionally, Amazon's commitment to technological advancement and continuous improvement means that employees are repeatedly involved in projects that redefine industry standards. This exposure allows employees to acquire skills that are relevant and highly sought after in the tech industry.

What's It Like to Work as a Product Manager, Amazon Business India at Amazon

As a Product Manager in Amazon Business India, you are at the intersection of customer needs and technological innovation. Your role is pivotal in driving the strategic vision, roadmap, and execution for products tailored for Amazon's B2B clientele. This position offers a chance to deeply engage with complex problem solving, addressing diverse challenges faced by businesses ranging from small startups to large enterprises.

The role requires strong analytical skills, creativity, and an understanding of the Indian business landscape. You will collaborate closely with cross-functional teams, including design, engineering, and sales, to prioritize features, design user scenarios, and ensure that the end-to-end experience meets Amazon's high standards of quality and usability. Working in Amazon Business India comes with immense responsibility but also unparalleled satisfaction as you directly contribute to enhancing the efficiency and productivity of businesses across India.

Product Manager, Amazon Business India Interview Questions at Amazon

The interview process for a Product Manager position at Amazon Business India is designed to evaluate your skills in product management, problem-solving, and leadership. Here are some common questions you might encounter:

Describe a product you have managed from conception to launch. What were some challenges you faced, and how did you overcome them?
How do you prioritize features in a product roadmap when there are conflicting stakeholder interests?
Explain how you have utilized data to drive product decisions in the past.
What strategies would you use to understand the business needs of our B2B customers?
Can you give an example of a time you failed as a product manager, and what you learned from that experience?
How do you stay informed about market trends and integrate that knowledge into your product strategy?

Being prepared to answer these questions with specific examples and a clear understanding of Amazon's leadership principles will be crucial.

Product Manager, Amazon Business India Interview Preparation at Amazon

Preparing for an interview as a Product Manager at Amazon requires a combination of understanding Amazon's leadership principles, mastering the STAR method (Situation, Task, Action, Result) for behavioral questions, and a strong grasp of product management fundamentals. Begin by researching Amazon Business India, its goals, and its challenges within the Indian market.

Dive deep into existing products and identify potential areas for improvement or innovation. Refresh your knowledge on technical aspects relevant to the role, as well as your past experiences managing products effectively. Mock interviews with colleagues or mentors can also help refine your responses and build confidence. Lastly, staying current with global and regional market trends, especially in e-commerce and technology, will help you demonstrate up-to-date knowledge and strategic thinking abilities.

Product Manager, Amazon Business India Interview Tips at Amazon

Understand Amazon's Leadership Principles: These are the backbone of Amazon’s culture and will invariably influence interview discussions and evaluation.
Know the Product: Familiarize yourself with Amazon Business India’s offerings, customer base, and market presence. Being knowledgeable demonstrates your genuine interest in the role.
Use the STAR Method: Structure your answers to behavioral questions using the STAR method to clearly communicate the context, actions taken, and results achieved.
Practice Product Case Studies: Be prepared to walk through product case scenarios, where you assess a product, identify problems, and recommend solutions with reasoning.
Emphasize Customer Obsession: Highlight your dedication to understanding and serving customer needs, a mantra deeply embedded in Amazon's ethos.
Showcase Analytical Skills: Expect questions that gauge your ability to use data for making informed decisions, so be prepared to discuss past experiences involving data-driven decision-making.
Be Ready to Discuss Failures: Amazon values learning from mistakes, so candidly discussing a past failure with insights on lessons learned can set you apart.

Approaching the interview with thorough preparation and authenticity will significantly enhance your chances of success in securing a role as a Product Manager in Amazon Business India.