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Product Manager at Airtel Digital

Location

Gurugram

Job type

Full time

Posted on 03 May

Description

Key Responsibilities

Customer-Centric Product Thinking

You have a deep understanding of how the operations on the ground take place and live the life of engineers who work on the ground installing or repairing Airtel’s network.
You understand customer pain points and business challenges and be well versed with skills such as global scans and research, and data analysis.
You champion empathy in every product decision and ensure AI-driven solutions enhance the experience of the fleet.
You are able to translate user needs into product roadmaps, constantly ensuring and obsessing about business impact.

Data Fluency & Experimentation

You define, track, and analyze product KPIs using data tools and technology to drive key product decisions.
You run A/B tests, interpret results, and iterate to improve user experience and business impact.
Leverage data to create compelling narratives that influence leadership and cross-functional teams.

AI & Machine Learning Implementation

You work closely with data scientists and engineers to build, train, and deploy AI/ML models that enhance user experience and business processes.
Identify use cases where AI can drive automation, personalization, and decision-making improvements.
Stay up-to-date with the latest advancements in AI/ML and apply best practices to solve business problems.

Execution & Problem-Solving

• You own end-to-end execution of product initiatives with a high degree of ownership and attention to detail.

• You visit the market frequently and regularly, and learn the on-ground realities that help you understand the needs of the engineers better.

• Break down complex problems into actionable insights and work cross-functionally to drive solutions.

• You go deep into data, user feedback, and engineering architecture to identify root causes and drive meaningful improvements in our service delivery experience.

Who You Are

Curious & Adaptable: You thrive in a fast-paced environment and continuously seek to learn new technologies and methodologies.
High Ownership: You take initiative, dive deep into problems, and see things through to execution.
AI-Savvy: You have hands-on experience with AI/ML applications and understand model training, deployment, and evaluation.
Data-Driven & Analytical: You have a strong ability to interpret data, run experiments, and make evidence-based decisions.
Rockstar in Communication: Drive clarity across cross functional teams on how business and customer problems are being solved and ensure that concerns from CFTs (including experience, growth, analytics, finance) are addressed.
Customer Obsessed: You deeply understand customer pain points and prioritize solving them effectively.

Qualifications

Proven track record of building products with a mix of business, design, and technical considerations.
Experience in managing fleet on the ground, or building products in the B2B2C space is a plus.
Excellent communication skills to collaborate with engineering, design, and leadership teams.
3+ years of product management experience, preferably in AI/ML-driven products.
Strong analytical skills with experience using SQL, Python, or other data tools.
Experience working with data science teams, defining ML product requirements, and deploying AI-driven features.
Effective prioritization framework to focus on the right features and capability to ship.
Demonstrated experience in running agile squads, create, prioritize and execute a backlog to incrementally deliver value to the customer.
Experience in building platforms, managing complex projects with proven skillset in solving customer problems through workforce management solutions preferred, but not required for consideration.

Airtel Digital

careers.airtel.com

500+

AI-First Product Management

Next batch starts on 09 May

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Airtel Digital

careers.airtel.com

500+

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Frequently Asked Questions

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Why Work at Airtel Digital

Airtel Digital transforms the way people communicate, work, and play, striving to achieve excellence in digital innovation. As a part of Bharti Airtel, one of the world's leading telecommunications companies, Airtel Digital provides an opportunity to work in a thriving, dynamic, and fast-paced environment.

Joining Airtel Digital means embarking on a journey of growth and innovation. Employees enjoy a culture that fosters creativity, inclusivity, and personal development. The company offers competitive compensation, benefits, healthcare, and opportunities for career advancement. Airtel Digital is committed to sustainable business practices and nurturing talent to build a healthier digital ecosystem.

What's it Like to Work at Airtel Digital

Working at Airtel Digital is akin to being at the forefront of digital transformation. Employees experience a blend of challenging projects, collaborative team environments, and cutting-edge technology. The company emphasizes a healthy work-life balance and provides resources for continuous learning and development.

A culture of innovation and agility empowers individuals to contribute meaningfully and see their impact on the global digital landscape. Airtel Digital values diversity and inclusion, providing equality in opportunity and nurturing a sense of belonging among its workforce.

What's it Like to Work as a Product Manager at Airtel Digital

As a Product Manager at Airtel Digital, you'll play a crucial role in shaping the roadmap of innovative digital products. The position requires you to harness both strategic and technical skills to cater to users' needs while aligning with the company’s overarching goals.

You will collaborate with cross-functional teams, including engineers, designers, and marketing professionals, to drive product development from ideation to launch. Working at the cutting-edge of software and digital technology, you are expected to be results-oriented, pragmatic, and maintain a balance between visionary product design and effective execution.

Product Manager Interview Questions at Airtel Digital

When interviewing for a Product Manager position at Airtel Digital, candidates can expect to be probed on a variety of aspects:

How do you prioritize product features?
Can you describe a time you had to make a tough decision during a product lifecycle?
How do you gather user feedback and insights?
How does data influence your decision-making?
Describe your approach to product roadmapping and strategy.

These questions aimed to assess your analytical, strategic, and leadership capabilities and your ability to thrive in Airtel Digital's dynamic digital environment.

Product Manager Interview Preparation at Airtel Digital

Preparation for a Product Manager interview at Airtel Digital should encompass several key areas:

Product Knowledge: Understand Airtel Digital's product portfolio, industry trends, and potential market opportunities.
Behavioral Insights: Be ready to discuss past experiences, focusing on leadership, teamwork, problem-solving, and innovation.
Data-Driven Approach: Ability to leverage data in making informed product decisions, understanding analytics, and driving growth.
Technical Fundamentals: Even if the PM role isn’t strictly technical, knowledge of digital technologies, software development processes, and related terminologies is crucial.
Scenario-Based Problem Solving: Practice scenario-based questions to demonstrate your aptitude for handling real-world product challenges.

Product Manager Interview Tips at Airtel Digital

To excel in your Product Manager interview at Airtel Digital, consider these tips:

Emphasize Agility and Innovation: Highlight experiences where you've successfully adapted to digital transformations or driven innovative projects.
Showcase Leadership: Discuss instances where your leadership had a positive impact on team success and product outcomes.
Narrate with Data: Use data and metrics to underscore your successes and rationalize your decision-making processes.
Be User-Centric: Demonstrate how you keep user experience at the core of product development.
Cultural Fit: Illustrate how your values align with Airtel Digital’s mission of driving digital transformation and inclusivity.
Stay Informed: Keep updated with the latest in digital trends, telecommunications advancements, and be prepared to discuss how they can influence Airtel Digital's strategy.

In summary, positioning yourself as a skilled, innovative, and data-oriented Product Manager, with a genuine passion for digital transformation, will exponentially increase your chances of succeeding in an interview at Airtel Digital.

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