Product Manager at Mastercard

Role

• Partner with key stakeholders to identify business opportunities, solve problems, and deliver solutions.
• Generate and maintain actionable roadmaps capturing specific goals and expected outcomes.
• Prioritize the backlog of asks across multiple customer teams.
• Facilitate backlog grooming sessions.
• Serve as the liaison between the business and technical teams for new efforts all about you.
• Elicit and decompose business requirements into platform requirements and user stories.
• Coordinate internal forums to collect and identify feature-level development opportunities.
• Own and manage product documentation ensuring features, associated documentation, and self-service instructions are clear and easily consumable by other engineering teams.
• Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality.
• Coordinate with interdependent teams on Ozone requirements.
• Continuously monitor feature development at the feature level adjusting throughout implementation as needed.
• Review product demo against acceptance criteria for the feature set.
• Support and participate in post-launch reviews and ensures feedback is reincorporated into the feature.
• Identify issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues.
• Mentor junior team members.