Product Manager - Digital Initiatives at IndusInd Bank

Product Management:

• Deliver exceptional end-to-end implementation of mobile banking solutions – understanding & representing client needs, developing competitive analysis, defining the vision, stakeholder management, capabilities prioritization and post-release analysis.
• Execute product roadmap and manage end-to-end product development lifecycle from concept to deployment including journey flow, features, user stories etc. using an AGILE methodology.
• Identify product features catering to user needs for the new mobile banking app & aigning with multiple stakeholders to define product requirements in line with the major business objectives.
• Develop PRDs & user stories around the required features in specific formats & aligning stakeholders around the vision for the app.
• Develop process flows, User interaction models & closely work with UI/UX designers for wireframes/visual designs
• Plan sprints & deliverables with a focus on timely delivery of features as per the desired acceptance criteria.
• Work closely with multiple stakeholders and teams - Technology partners, in-house Technology, Digital Solutions, Credit, Risk,
• Legal, Compliance, Operations and Business teams, for driving the timely launch of products/features
• Collaborate across the Digital Product team to gather requirements for regular feedback.
• Monitoring channel performance in terms of customer reviews, fraud prevention, user journey experience, business generation, cross sell et al with a constant focus on improvement.
• Constantly benchmark platforms against best in class globally to create frictionless client journeys as digital infrastructure matures
• Take end-to-end ownership of the product line, identify business & market requirements, define the product vision, create preliminary design concepts, and drive the implementation of the overall product roadmap
• Must be willing to own the backlog of existing digital channels- mobile & net and work on the fulfilment part, as & when required.

Work Experience: Minimum 5 years as Product Manager

Desired Skills:

• Experience with native mobile apps, PWA & SSO integrations.
• Experience of project management using AGILE methodology.
• Good understanding of following tools: Jira, Figma, MoEngage, MS Office.
• Work experience in the Fintech industry is preferred.
• Team player with excellent interpersonal skills and ability to influence, collaborate and communicate with internal / external stakeholders.