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Product Manager - Lead at FICO

Location
Bengaluru
Job type
Full time
Posted on 03 Jan
Description

What You’ll Contribute


  • Vision & Strategy – Set a clear vision to solve customer problems, aligning with business goals and addressing key challenges.
  • Voice of the customer – Collect feedback from customers to understand pain points and needs and translate this data to prioritize outcomes that improve customer satisfaction.
  • Roadmap & strategic prioritization – Develop and maintain a strategic service roadmap, and a prioritized backlog with outcomes that align with business goals and prioritize customer impact. Pitch business value and get executive buy-in.
  • Cross-Functional collaboration – Work with Engineering and stakeholders to develop and ensure seamless integration of solutions to deliver value.
  • Tracking & Reporting – Define, monitor and present key metrics and developer engagement to assess product performance and identify areas for improvement.
  • Continuous Improvement – Use feedback and data to refine and enhance the service, ensuring continuous delivery of value to developers.
  • Innovation – Lead efforts to explore new technologies and solutions that reduce friction and empower developers to work more efficiently.
  • Execution & delivery – Manage the full product lifecycle, and partner with Engineering lead to ensure timely delivery of high-quality solutions with measurable outcomes.


What We’re Seeking


  • An experienced Product Manager with a background in building products for developers. Ideal candidate possesses following attributes:
  • Problem-Solving Mindset: Ability to approach challenges analytically, ask the right questions, and have strong collaborative approach to partner with cross functional teams to identify and solve problems and deliver complex solutions with a customer-first focus
  • Customer Empathy: A deep curiosity about users and a passion for creating products that address their needs and improve their lives.
  • Proactive Attitude: Eagerness to learn, take initiative, influence directions and seek out opportunities for growth and improvement.
  • Basic Technical Understanding: Familiarity with the product development process and a basic understanding of software development principles (hands-on technical experience is not mandatory, but an interest in learning is essential).
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to translate complex concepts into clear, actionable insights. Confident presentation skills to walkthrough roadmap, metrics and report progress to org leaders.
  • Organizational Skills: Ability to manage multiple tasks, set priorities, and work effectively in a fast-paced environment.
  • Team Player: Collaborative attitude and the ability to work cross-functionally with diverse teams, demonstrating adaptability and emotional intelligence
  • Tools: Familiarity in product management tools such as Jira, Confluence, Aha.
  • Technology: Familiarity and understanding of Cloud technologies, System Architecture, User interface design principles.
  • Experience: 7+ years of experience in software product owner or manager role or similar experience in software development, engineering, or product management with a proven ability to support the product and engineering organization.


Our Offer to You


  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie


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Frequently Asked Questions

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Why Work at FICO

Choosing to work at FICO, especially in a senior-level position like a Product Manager - Lead, can be a strategic move for your career. FICO, or Fair Isaac Corporation, is a global leader in credit scoring, analytics, and decision management technology. With its market-leading position and history of innovation, FICO offers a unique blend of challenges and opportunities. The company is committed to fostering a collaborative environment where creativity and innovation are encouraged. Employees at FICO often highlight the company’s dedication to personal and professional growth, ensuring that team members are supported in mastering new skills and advancing in their careers.

At FICO, you will find an inclusive workplace culture where diversity is celebrated, and multiple perspectives are welcomed. The organization values integrity, fairness, and respect, ensuring a positive work culture. By joining FICO, you become part of a community that prioritizes making a difference and delivering value to clients around the world.

What's It Like to Work at FICO

Working at FICO is characterized by a dynamic and supportive work environment. The company provides its employees with the tools and resources needed to thrive, including access to ongoing training programs, mentorship opportunities, and cutting-edge technology. Teamwork is at the core of FICO’s operations, allowing for robust collaboration between departments and fostering innovation in its product offerings.

FICO's corporate culture places a strong emphasis on work-life balance, understanding that happy employees lead to better business outcomes. Flexible working arrangements, along with a comprehensive benefits package, help ensure that employees are able to manage their personal and professional responsibilities effectively. Regular social activities and team-building events also promote a sense of camaraderie and community within the workplace.

What's It Like to Work as a Product Manager - Lead at FICO

As a Product Manager - Lead at FICO, you are at the intersection of business, technology, and customer experience. This senior-level role involves strategizing to develop new product offerings while enhancing existing ones. You will oversee the product lifecycle from concept to launch, ensuring that FICO's solutions meet the evolving needs of clients and remain competitive in the marketplace.

The role requires you to stay informed about industry trends and market dynamics, translating these insights into product innovations and enhancements. You will collaborate with cross-functional teams, including engineering, marketing, sales, and customer support, to drive product success. This position empowers you to implement your vision and make a tangible impact on FICO's growth trajectory.

You'll also have the opportunity to lead a team of product managers, guiding them to reach their full potential and achieve department objectives. This leadership role is pivotal for decision-making processes, requiring strong analytical, communication, and leadership skills. The position provides a challenging yet rewarding environment for those passionate about leading initiatives and delivering superior customer value.

Product Manager - Lead Interview Questions at FICO

When preparing for an interview as a Product Manager - Lead at FICO, it is essential to anticipate the types of questions you may face. These are likely to cover a broad range of topics, including your experience in product management, leadership capabilities, and industry knowledge. Some common questions you might encounter include:

  1. Can you describe a successful product you managed from concept to launch?
  2. How do you prioritize features when managing a product roadmap?
  3. How would you handle a situation where you have conflicting feedback from stakeholders?
  4. Describe a time you had to make a difficult decision with limited information.
  5. How do you ensure that a product you are working on stays ahead of its competitors?
  6. Can you provide an example of how you used data to drive product decisions?

Product Manager - Lead Interview Preparation at FICO

Preparing for a Product Manager - Lead interview at FICO involves thorough research and self-reflection. Begin by familiarizing yourself with FICO’s product lines and understanding the broader market context within which they operate. Study recent news, press releases, and industry reports that discuss FICO’s innovations and challenges.

Additionally, review the job description to understand the specific skills and experiences FICO is looking for. Matching these qualifications with concrete examples from your background can help you frame your answers effectively. Practice articulating your thoughts on common product management scenarios and prepare to discuss your strategic thinking process.

Lastly, prepare questions to ask your interviewer. Inquire about the team dynamics, success metrics for the role, and current projects or challenges the department is facing. Demonstrating curiosity and enthusiasm about the position shows that you are genuinely interested in contributing to FICO’s success.

Product Manager - Lead Interview Tips at FICO

To excel in your interview as a Product Manager - Lead at FICO, consider the following tips:

  • Showcase Leadership Experience: Highlight your experiences leading cross-functional teams and the impact your leadership had on project outcomes.
  • Demonstrate Industry Knowledge: Stay current on industry trends, challenges, and competitor developments. This knowledge can help you articulate how you would navigate the market dynamics.
  • Communicate Clearly: Product management requires excellent communication skills. Practice conveying complex ideas succinctly and effectively.
  • Be Data-Driven: Illustrate your ability to make informed decisions using data. Mention tools and methodologies you use to analyze and drive product strategies.
  • Highlight Customer-Centric Approach: Emphasize your commitment to understanding and fulfilling customer needs, as customer-centric products are vital for FICO's business model.
  • Be Prepared to Discuss Failures: Sharing lessons learned from past failures can demonstrate resilience and a willingness to learn and grow.

By thoroughly preparing and projecting confidence during your interview, you can improve your chances of succeeding as a Product Manager - Lead at FICO.