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Product Manager - Technical II at Mastercard

NEW
Location
Gurgaon, Haryana
Job type
Full time
Posted 1 day ago
Description

About the job

Our Purpose


Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.


Title And Summary


Product Manager - Technical II


Job Description


Product Data & Analytics Team


Project Management – Technical II


Overview


The Product Data & Analytics team builds internal analytic partnerships, strengthening focus on the health of the business, portfolio and revenue optimization opportunities, initiative tracking, new product development and Go-To Market strategies. We are a hands-on global team providing scalable end-to-end data solutions. Working closely with the business, we influence decisions across Mastercard through data driven insights. We are a team on analytics engineers, data architects, BI developers, data analysts and data scientists, and fully manage our own data assets and solutions.


  • The individual will facilitate business/technical requirements gathering, story writing, and story elaboration for our strategic initiatives.
  • The individual will owns and manage product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams, functional teams and business stakeholders
  • Are you motivated to become a key contributor of securing Mastercard’s data assets?
  • Do you like working on complex problems and to collaboratively design impactful solutions?
  • Are you extremely organized, detailed oriented, and able to manage multiple priorities effectively?
  • Are you self-motivated with a proven track record of delivering success within a team environment?


Role and responsibilities


  • Elicits and decomposes business requirements into platform requirements and user stories
  • Continuously monitors feature development at the feature level adjusting throughout implementation as needed
  • Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
  • Monitor and control project progress, managing risks, issues, and changes as they arise.
  • Ensure all project documentation is maintained and conduct post-project evaluations
  • Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams, functional teams and business stakeholders.
  • Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
  • Assists with team and customer onboarding



All About You

  • 4+ years’ experience in project management.
  • Financial Institution or a Payments experience a plus.
  • Proactive self-starter seeking initiatives to advance.
  • Ability to quickly learn technical product knowledge
  • Experience working on Confluence, Jira, ALM or similar tools
  • Experience identifying, breaking down, and elaborating features/epics and user stories
  • Strong written and verbal communication skills with the ability to convey messages at different levels – detailed and high-level management
  • Ability to effectively drive resolution of issues and roadblocks
  • Highly motivated and proactive to ensure the success of the team and product
  • High degree of ownership
  • Strong attention to detail and quality.
  • Must be able to interact with management, internal stakeholders and collect requirements.
  • Must be able to perform in a team, use judgment and operate under ambiguity.


Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

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Why work at Mastercard

Mastercard is a global technology leader in the payments industry, committed to delivering innovative solutions that transform the way people pay and get paid. The company fosters an inclusive and dynamic work environment that supports personal and professional growth. Working at Mastercard means being a part of a team that prides itself on creativity, collaboration, and a drive to make a positive impact on the world.

Mastercard invests in its employees by providing extensive training programs, career advancement opportunities, and a plethora of resources designed to support their career aspirations. Moreover, the diverse and inclusive culture at Mastercard enriches the workplace, encouraging employees to bring their whole selves to work and to share their unique perspectives.

The company offers competitive compensation packages, including comprehensive benefits, wellness programs, flexible work arrangements, and unique incentives geared towards recognizing and rewarding employee achievements. For individuals seeking a vibrant career path that combines technology, innovation, and social impact, Mastercard stands out as a premier choice.

What's it like to work at Mastercard

Working at Mastercard is an experience characterized by innovation, dynamism, and collaboration. Employees have the chance to work on cutting-edge technology projects that drive real change in the way businesses and consumers conduct transactions globally. The work culture at Mastercard is built on principles of mutual respect, integrity, and transparency, creating an environment where every team member feels valued and empowered.

Mastercard is consistently recognized for its work-life balance, offering flexible working conditions and a focus on employee well-being. Employees enjoy access to state-of-the-art workspaces, collaborative work opportunities, and a company ethos that places a strong emphasis on sustainability, diversity, and inclusion.

Whether it’s through cross-functional team projects or community initiatives, working at Mastercard provides employees with a rich array of experiences and the chance to develop professional competencies while contributing to meaningful causes. The emphasis on continuous learning ensures that each member of the Mastercard family is equipped for both current and future business challenges.

What's it like to work as a Product Manager - Technical II at Mastercard

As a Product Manager - Technical II at Mastercard, you occupy a crucial role at the intersection of technology, user experience, and development. This role entails advancing product strategies, overseeing product development, and ensuring that Mastercard remains at the forefront of technological innovation.

In this role, you will lead cross-functional teams, working closely with developers, designers, and other key stakeholders to bring groundbreaking payment solutions to market. You will evaluate market trends, customer feedback, and competitive products to make informed decisions that drive the product roadmap.

The dynamic nature of the position allows for autonomy, creativity, and the opportunity to truly 'own' the product lifecycle from ideation to launch and beyond. Additional responsibilities include optimizing product performance, analyzing market data, and refining user experiences to ensure Mastercard’s solutions continue to exceed customer expectations.

Collaboration is pivotal in this role, and being a part of Mastercard means having access to an impressive array of resources and talents, further paving the way for personal and professional development. This position provides a unique platform to articulate and implement a product vision that is both innovative and impactful.

Product Manager - Technical II interview questions at Mastercard

Preparing for an interview for the Product Manager - Technical II role at Mastercard involves thorough understanding and preparation for the multifaceted nature of this position. Interview questions may cover:

  1. Technical Acumen:

    • How do you approach solving technical challenges that arise during product development?
    • Can you describe a time when you had to quickly learn a new technology or system to solve a problem?
  2. Product Strategy:

    • How would you evaluate and prioritize product features?
    • Describe your process for developing a product roadmap.
  3. User Experience:

    • How do you incorporate user feedback into product development?
    • Can you provide an example of a significant change you initiated based on user research?
  4. Teamwork and Leadership:

    • Discuss a time when you led a team through a challenging project.
    • How do you manage conflicts within cross-functional teams?
  5. Data Analysis:

    • How do you utilize data to inform product decisions?
    • Can you share an experience where data provided critical insights for your product?

Preparing coherent, detailed responses to these types of questions can significantly enhance your prospect of securing the role.

Product Manager - Technical II interview preparation at Mastercard

Interview preparation for the Product Manager - Technical II role at Mastercard should start with a comprehensive understanding of Mastercard's product lineup, mission, and values. Begin by studying Mastercard’s recent technology initiatives, major product introductions, and enhancements.

  1. Research the Company:

    • Familiarize yourself with Mastercard's market presence, particularly its innovations in payment technology.
    • Read recent articles and press releases to understand the company's current strategies and future directions.
  2. Understand the Role:

    • Review the job description and align your experience with the skills and qualifications Mastercard values.
    • Demonstrate an understanding of the payment industry's challenges and opportunities in your responses.
  3. Practice Problem-Solving:

    • Prepare to solve hypothetical product challenges or case studies during the interview. Focus on structured approaches to product development and problem-solving.
  4. Technical Knowledge:

    • Ensure you are versed in pertinent technologies and methodologies, as technical comprehension is critical to the role.
  5. Soft Skills:

    • Showcase your leadership, communication, and teamwork skills through examples from past experiences that highlight your ability to lead initiatives and work collaboratively.

Product Manager - Technical II interview tips at Mastercard

When interviewing for the Product Manager - Technical II position at Mastercard, keep these tips in mind:

  1. Be Authentic:

    • Reflect your genuine interest in Mastercard and the payments industry. Your passion for the role will resonate deeply with interviewers.
  2. Focus on Impact:

    • Articulate past experiences in terms of impact, explaining how your actions influenced product performance, customer satisfaction, or team productivity.
  3. Communicate Clearly:

    • Develop clear, concise responses. Product management requires excellent communication skills, so ensure your ability comes through in the interview.
  4. Ask Insightful Questions:

    • Prepare thoughtful questions about the company's culture, future projects, or specific opportunities and challenges for the role.
  5. Build Rapport:

    • Establish a connection with your interviewers. Demonstrating a blend of professionalism, enthusiasm, and approachability can set the tone positively.

Preparing diligently using the above guidance and leveraging your past experience can increase the likelihood of succeeding in obtaining the Product Manager - Technical II role at Mastercard.