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Product Manager - Technical (PMT) at Mastercard

NEW
Location
Pune Division, Maharashtra, India
Job type
Full time
Posted 1 day ago
Description

Our Purpose


Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.


Title And Summary


Product Manager - Technical (PMT)


Overview


  • Been the victim of credit card fraud and thought, “I want vengeance!” Yeah, we get it.
  • Want to feel your spine tingle by thwarting credit card fraudsters across the globe?
  • Interested in creating innovative software for combating scammers?



This position supports the Authorization Decisioning product within Mastercard’s Decision Management program. Decision Management enables faster, smarter decisioning at global scale by structuring and applying complex business logic across the payment journey and beyond. Authorization Decisioning orchestrates high throughput, low latency, and data-intensive processing across Decision Management’s intelligent system on behalf of a suite of market-facing products.


This position is responsible for working directly with the programs supporting those market-facing products to develop a shared roadmap and corresponding backlog written in development-ready detail.


Role


Serves as the bridge between product marketing and engineering by…


  • Forming deep and meaningful relationships with our partners in product to better understand the business drivers and ensure we are technologically-aligned to its demands.
  • Constantly learning and collaborating across Decision Management and Mastercard Technology to fully understand the functionality, architecture, dependencies, and runtime properties of its systems and its dependencies. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back-office systems, the technical stack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.
  • Works independently and with minimal supervision to translate these relationships and this knowledge into structured and actionable work for a team of Software Engineers.


All About You


  • A precise written and verbal communicator.
  • Curious and helpful by nature. Likes to understand the whys and hows.
  • Technologically savvy. Perhaps a software or data engineer by training. Proficient with data-intensive applications (APIs, Java, Spring, Containers, Microservices, Eventing)
  • Organized. Able to take wild, loose, and varied abstract inputs from all over and evolve into iterative concrete action within a tool like JIRA, Rally, or Asana.


Education


  • Required undergraduate degree in Computer Science or in a Business or STEM-intensive degree program with related experiences in software engineering and/or data analytics.
  • Preferred graduate degree in Computer Science or Business with related experience in fintech and payments.


Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:


  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.


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Frequently Asked Questions

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Why Work at Mastercard

Mastercard is a globally recognized leader in the payment solutions industry, consistently driving innovation to make transactions faster, easier, more secure, and seamless for everyone. Working at Mastercard, especially as a Product Manager – Technical (PMT), offers the opportunity to be at the forefront of this innovation. You'll get to collaborate with diverse teams across the globe, contributing to projects with far-reaching impacts on how individuals and businesses execute transactions daily.

Mastercard provides a dynamic environment where there is a strong focus on professional growth and development. The company invests intensively in employees’ skills enhancement and provides numerous professional development opportunities. Whether you're attending webinars, participating in internal workshops, or even taking advantage of tuition reimbursement programs, Mastercard ensures that you continue to grow and refine your skills.

Working here also offers a strong sense of community and purpose beyond the daily job tasks. Mastercard upholds a commitment to financial inclusion and promoting societal well-being, engaging in numerous projects that promote social, economic, and environmental good. This sense of corporate social responsibility and innovation-driven environment makes Mastercard not just a job, but a place where your work contributes to making the world a safer and more inclusive place.

What's It Like to Work at Mastercard

At Mastercard, the work culture is collaborative and inclusive. The organization fosters an environment where employees are encouraged to share their ideas and innovations, regardless of their position or seniority. This openness ensures a free flow of ideas and constant improvements in processes and products.

Employees describe the atmosphere as fast-paced yet supportive, with a significant emphasis on teamwork and cooperation. You’ll work alongside brilliant and diverse talents from around the world, learning from a vast pool of experiences and knowledge that will enrich your own career and personal development.

The commitment to diversity and inclusion is more than just a box to check—it's ingrained in the company’s culture. Mastercard continuously aims to create a workspace where all employees feel valued, heard, and empowered to bring their authentic selves to work.

What's It Like to Work as a Product Manager - Technical (PMT) at Mastercard

Working as a Product Manager – Technical (PMT) at Mastercard means playing a critical role in shaping the company's digital products that millions of consumers use every day. At this intersection of business, technology, and user experience, you will strategize, implement, and iterate on product solutions that meet the evolving market needs.

The role expects you to be customer-focused, ensuring that the products you manage not only meet but exceed consumer expectations. You will be responsible for bringing products from conception to fruition by minimally mapping users’ needs with the latest technological innovations. This role will challenge you to integrate technical skills with business acumen, all while keeping the customer’s best interests at heart.

You will collaborate cross-functionally with engineering, marketing, sales, and support teams to ensure product success. This unique position allows you to significantly impact Mastercard’s service offerings and customer interactions, fostering growth in your career as you deliver and optimize impactful financial solutions.

Product Manager - Technical (PMT) Interview Questions at Mastercard

Understanding the types of questions asked during a PMT interview at Mastercard can greatly enhance your preparation strategy. A typical interview might explore your experience with technical product management, including scenarios where you had to address a product’s lifecycle from ideation to execution.

Some common questions may include:

  • How do you approach product development from a technological standpoint?
  • Can you highlight a product launch that you led or significantly contributed to?
  • How do you prioritize product features and why?
  • Describe a challenging project and how you resolved any technical issues that arose.
  • How do you handle differing stakeholder opinions when making product decisions?

Interviewers at Mastercard may also test your problem-solving skills and your ability to communicate effectively across various departments and with non-technical stakeholders.

Product Manager - Technical (PMT) Interview Preparation at Mastercard

Preparing for a PMT interview at Mastercard involves honing both your technical and soft skills. Applicants should be well-versed with the technical aspects of product management, which might require brushing up on the latest software development practices, analytics, and new technological trends that could affect the Mastercard product lineup.

Prepare a portfolio of your past work with clear demonstrations of how you’ve managed timelines, stakeholder expectations, and customer needs. Moreover, knowing the ins-and-outs of the financial technology sector, particularly how Mastercard operates, provides crucial insights that will position you as a knowledgeable candidate.

Don't forget the power of mock interviews. Practicing your responses to anticipated questions can highlight areas where you need more focus and improve your confidence levels before the actual interview.

Product Manager - Technical (PMT) Interview Tips at Mastercard

Succeeding in your Mastercard PMT interview requires more than just technical expertise – it’s about aligning with the company’s visions and priorities. Here are some tips:

  • Demonstrate your passion for technology and innovation. Express your curiosity and enthusiasm for how Mastercard is paving the future of banking and transactions.
  • Showcase your problem-solving skills using specific examples where you faced technical challenges and how you overcame them.
  • Be adaptable and show your readiness to learn. Technology evolves rapidly, and Mastercard looks for candidates who are proactive in adapting to these changes.
  • Practice clear and concise communication. You’ll need to convey technical details to a diverse audience and ensure understanding across all stakeholder levels.
  • Lastly, reflect Mastercard’s core values in your responses. Display integrity, collaboration, and a commitment to excellence.

Ultimately, the key to a successful interview is a deep understanding and alignment with Mastercard’s mission, combined with a rich amalgamation of technical brilliance and business strategic mindset.