Product Specialist Intern at Nector

Responsibilities

• Onboarding of new businesses on to the nector platform. This involves setting up the account and adding various nector offerings to the business' online store.
• Provide technical support and assist in claifying various queries of the businesses.
• Help the customer success team with any technical assistance.
• Help improve the product by understanding the pain points of the end users.
• Work with the developement team to help make Nector as easy-to-use as possible for the end users.

Skills

• Well versed with web technologies like HTML, CSS, Javascript, REST APIs, DOM.
• Good debugging skills of a webpage using the browser's dev tools.
• Familiarity with the Shopify platform, liquid templates, APIs, etc. is a plus.
• Strong Analytical Skills
• Relationship Building and Customer Service skills
• Excellent written and verbal communication skills
• Ability to work independently and remotely
• Experience in ecommerce or customer service is a plus
• Strategic thinker with the ability to decode technical solutions for a non-technical clientele.
• Currently pursuing or have completed a degree in a relevant field such as Computer Science, Information Technology, Engineering, or Business