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Senior Product Manager at Navi

Location
Bengaluru, Karnataka
Job type
Full time
Posted on 18 Jan
Description

About the job


About the Team

At Navi, the UPI team is responsible for driving the success of our UPI platform, owning the P&L and working in close partnership with Product, Marketing, Data Science, Analytics, Tech and other support functions. The team focuses on expanding the customer base, boosting revenue and optimising costs through continuous improvement.


About the Role

We are looking for a strong candidate, who will ensure seamless transaction experiences for users by program managing monitoring, analyzing, and improving UPI reliability. The role demands identifying problem areas, driving structured projects to drive strategic projects or to fix systemic issues, and collaborating with banks, PSPs, and NPCI. You will be at the front line of safeguarding customer trust while shaping long-term reliability improvements.


What We Expect From You

  • Represent the customer. Actively try to understand and build products and features by keeping customers in mind.
  • Understand the needs of our customers and business to define the vision, strategy, and the roadmap for your product area.
  • Develop a deep understanding of our customers and build the best product user experiences on their behalf through market research, experimentation, user testing, and data analysis.
  • Define and analyze metrics that inform the success of products.
  • End to end ownership of customer and business metrics.
  • Drive the cross-functional team (engineering, design, etc.) to deliver on the product outcome.
  • Mentor and manage a team of APMs/PMs.


Must Haves

  • 5-8 years of relevant product management experience & overall 6+ years of industry experience.
  • Empathy towards needs, concerns, and experience of the end user of the product.
  • Strong product thinking.
  • Strong problem-solving skills.
  • Business acumen.
  • Technology grounding.
  • Strategic thinking.
  • Strong written and verbal communication skills with a talent for articulating.


About Navi

We are on a mission to make finance simple, accessible and affordable for a billion Indians. Guided by a strong customer-first approach, we are building tech-first solutions that work at scale. Our offerings include a range of financial products and services across Loans, Insurance, Mutual Funds, Digital Gold and UPI.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!


Our Culture

At Navi, we’re a place where ambition meets opportunity and ideas turn into impact quickly. We empower people with high ownership from the start, encouraging them to solve meaningful problems and build with excellence. Teams here work in an environment that values speed, collaboration and craftsmanship, while celebrating learning, growth and shared wins along the way. Whether you’re shaping the future of fintech products or driving innovation behind the scenes, life at Navi means being part of a high-energy, talent-driven workplace where your contributions truly make a difference.


We’re guided by our own operating system - The Navi OS - a set of principles that shape how we work and win together. You can explore them at navi.com/our-values to see what drives us every day.


If this feels like you, Navi is the place to grow, thrive and make a real impact.

Become an exceptional Product Manager!
AI-First Product Management
Next batch starts on 28 Feb
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  • Why Work at Navi

Navi is not just any company; it is a transformative powerhouse in the financial technology sector situated in the heart of Bengaluru, Karnataka. Working at Navi as a Senior Product Manager means being part of a dynamic and innovative environment that prioritizes creativity, growth, and career development. Navi offers an unparalleled opportunity to work on breakthrough financial solutions, leveraging cutting-edge technology to provide accessible and efficient products to customers.

At Navi, employees are encouraged to explore their craft to its fullest potential, fostering an environment where ideas are valued and innovation is at the center of all operations. The company culture is driven by an ethos of collaboration and inclusivity, ensuring that every team member has the opportunity to contribute to the company's success. Additionally, Navi provides numerous opportunities for personal growth, including ongoing professional development programs, leadership training, and mentorship opportunities.

  • What's It Like to Work at Navi

Working at Navi is an enriching experience that revolves around an empowering work culture designed to challenge and nurture its employees. As a significant player in the fintech industry, Navi provides its employees with the tools and resources needed to develop cutting-edge products that are poised to revolutionize the way people interact with financial services.

Being at Navi means you are part of a community that values diversity and forward-thinking. The company's offices in Bengaluru are equipped with state-of-the-art facilities that foster collaboration and creativity. With a focus on work-life balance, Navi offers flexible work hours and remote working options, making it easier for employees to manage their personal and professional lives. Moreover, at Navi, achievements are celebrated, and contributions are recognized, ensuring that employees feel valued and appreciated.

  • What's It Like to Work as a Senior Product Manager at Navi

As a Senior Product Manager at Navi, you will be at the forefront of driving product innovation and strategy. Your role will involve identifying market opportunities, defining product vision, and working closely with cross-functional teams to deliver solutions that meet the needs of our customers. You will play a critical part in shaping Navi's product offerings and ensuring their alignment with the company's overarching business objectives.

Working as a Senior Product Manager at Navi comes with a set of exciting challenges and opportunities. You will have the autonomy to make decisions that impact product development while having the support of a collaborative team dedicated to shared goals. Critical thinking, strategic planning, and leadership skills are at the core of your responsibilities, enabling you to lead projects from conception to implementation successfully. You will also have the opportunity to mentor and guide junior product managers, helping to cultivate the next generation of product leaders.

  • Senior Product Manager Interview Questions at Navi

Preparing for an interview at Navi is a chance to demonstrate your expertise and problem-solving abilities. As a Senior Product Manager candidate, you may expect questions that assess your understanding of product management principles, your ability to develop and execute strategic plans, and your leadership experience. Interviewers at Navi often explore how candidates approach challenges and their decision-making processes.

Some typical interview questions may include:

  1. Describe your most successful product launch and what you learned from it.
  2. How do you prioritize product features, and what criteria do you use to make those decisions?
  3. Can you share an example of a challenging project you managed and how you overcame obstacles?
  4. How do you incorporate user feedback into your product development cycle?
  5. Explain how you would handle a situation where a competitor launches a similar product to one you are developing.
  • Senior Product Manager Interview Preparation at Navi

Interview preparation is crucial for success at Navi. As a prospective Senior Product Manager, focus on reflecting on your past experiences and articulating how they align with Navi’s mission and values. Study the company's product offerings, industry trends, and recent developments in the fintech sector to demonstrate your market awareness.

You should also prepare to discuss technical aspects of product management, including frameworks and methodologies you have used, and be ready to solve potential case studies or scenarios that may be presented during the interview. Practice communicating complex ideas clearly and concisely, as this is vital for effectively working with various stakeholders.

  • Senior Product Manager Interview Tips at Navi

Here are some tips to enhance your interview performance at Navi:

  1. Research Extensively: Understand Navi’s current market position, products, and latest industry trends. This will enable you to align your responses with their business context.

  2. Highlight Leadership Skills: Focus on showcasing your leadership and strategic thinking capabilities, examples where you led teams, or initiatives would be beneficial.

  3. Clarify Your Product Vision: Be prepared to discuss your vision for the products you’ve managed, how you've implemented customer feedback, and your approach to product strategy.

  4. Demonstrate Passion for Innovation: Share instances where you implemented innovative solutions and the outcomes of those implementations.

  5. Cultural Fit: Convey how your values coincide with Navi's culture of innovation, collaboration, and customer-centricity.

By preparing thoroughly and staying authentic to your experiences and skills, you can confidently demonstrate why you are an ideal fit for the Senior Product Manager role at Navi.