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Senior Product Manager at Scapia

NEW
Location
Bengaluru, Karnataka, India
Job type
Full time
Posted 1 day ago
Description

About the job


About Us

Scapia! A credit card that’s out there to make travel happen for people, by converting their everyday expenses into travel experiences. We’re a bunch of passionate people who work together, brainstorm, and debate with each other, and don’t stop until we’re proud of our work. Customer delight tops everything else! We’ve worked hard to create an environment of honesty and passion that sets everyone up for success.

Role

We are looking for a Senior Product Manager – Cards to lead the strategy, development, and growth of our credit card products issued in partnership with leading banks. This role will own the experience of customer acquisition and onboarding across multiple bank partners.

You will work closely with engineering, design, data, risk, compliance, and partner banks to build seamless and innovative credit card experiences for our users.


What you’ll do? 

Product Strategy & Ownership

  • Define and execute the product strategy and roadmap for our credit card products.
  • Own the end-to-end card lifecycle, including onboarding, KYC flows, approval journeys, card activation, transactions, billing, and repayments.
  • Identify opportunities to improve card usage, engagement, and customer experience


Credit Card Ecosystem

  • Build and manage products across card networks like Visa, RuPay and enable users to get access to our cards.
  • Work closely with issuing bank partners to launch and scale co-branded credit card programs.
  • Manage integrations with partner banks, TSPs and infrastructure providers.


Product Execution

  • Translate business needs into clear PRDs, user stories, and product specifications.
  • Work with engineering and design to deliver high-quality product features and improvements.
  • Own product launches, experiments, and iterative improvements.


Growth & Engagement

  • Drive key metrics like conversion rate, card activation, monthly spend per user, and retention.
  • Build features that improve credit card onboarding, adoption and transaction frequency.
  • Partner with marketing and growth teams to launch rewards, offers, and engagement campaigns.


Data & Insights

  • Define product KPIs and track performance using data dashboards.
  • Use customer insights and analytics to improve product experiences and drive growth.

AI-Driven Innovation

  • Use AI tools to optimise workflows for yourselves and your team
  • Build intelligent features and internal tools


Profile 

  • 6-8 years of product management experience, ideally in fintech, payments, or banking.
  • Understanding of credit card ecosystems, issuing banks, and payment networks is a plus.
  • Proven ability to ship customer-facing products at scale and own the process end-to-end.
  • Strong analytical and problem-solving skills with a data-driven mindset.
  • Experience collaborating with engineering, design, business and external stakeholders.


101-500
Become an exceptional Product Manager!
AI-First Product Management
Next batch starts on 30 Mar
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101-500
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Why Work at Scapia

Scapia, located in the thriving technology hub of Bengaluru, Karnataka, offers a dynamic and innovative work environment that attracts top professionals from across the globe. As a company striving for excellence in product management, Scapia provides ample opportunities for career growth and professional development. As a Senior Product Manager at Scapia, you will be part of a team dedicated to creating impactful products that transform industries. The company values creativity, collaboration, and a customer-centric approach, which are key aspects of Scapia's corporate culture, making it an exciting place to advance your career.

What's It like to Work at Scapia

Working at Scapia means being part of an organization that values diversity, inclusion, and innovation. The company nurtures a work culture that encourages idea-sharing, critical thinking, and problem-solving, fostering an environment where all employees feel valued and empowered to do their best work. At Scapia, employees enjoy a flexible working environment with opportunities for continuous learning through workshops, training sessions, and through exposure to challenging projects. With a balance of autonomy and teamwork, employees can hone their skills while contributing to the company’s mission of being a leader in product management solutions.

What's It like to Work as a Senior Product Manager at Scapia

As a Senior Product Manager at Scapia, your role is pivotal in driving the vision, strategy, and execution of the company's product lines. You will collaborate with cross-functional teams including engineering, design, marketing, and sales, ensuring alignment with customer needs and market demands. The position entails conducting market research, defining product roadmaps, and analyzing product performance metrics to iteratively improve Scapia's offerings. Your expertise will shine in a fast-paced setting where you can leverage your leadership skills to mentor junior team members and lead projects from conceptualization to delivery. Scapia provides an empowering environment where your strategic insights and innovative ideas can make a significant impact.

Senior Product Manager Interview Questions at Scapia

Aspiring Senior Product Managers at Scapia should be prepared for an interview process that explores both their technical acumen and leadership capabilities. Potential interview questions could include:

  1. How do you prioritize tasks and projects in a rapidly changing environment?
  2. Can you describe a situation where you uncovered a potential market opportunity and how you capitalized on it?
  3. How do you handle conflicts between stakeholders with differing priorities?
  4. What is your approach to product lifecycle management?
  5. Describe a time you led a cross-functional team in delivering a project on time and under budget.

These questions are designed to assess your problem-solving skills, strategic thinking, and ability to drive product initiatives that align with Scapia's goals.

Senior Product Manager Interview Preparation at Scapia

To prepare for a Senior Product Manager interview at Scapia, candidates should familiarize themselves with the company’s products, mission, and market landscape. Understanding Scapia’s competitive positioning will be advantageous. Practice structuring answers using the STAR (Situation, Task, Action, Result) method to effectively communicate past experiences. Revisit core concepts in product roadmap development, stakeholder management, and performance analysis. Additionally, candidates should prepare by developing a robust understanding of Scapia's target customers and industry trends to showcase their ability to drive product success in alignment with market needs.

Senior Product Manager Interview Tips at Scapia

  1. Research Thoroughly: Gain an in-depth understanding of Scapia, its market, and its competitors. This will help you tailor your responses to reflect Scapia's business environment.

  2. Showcase Leadership: Demonstrate your ability to lead diverse teams and influence decision-making. Provide examples of past leadership experiences that have driven success.

  3. Emphasize Customer-Centricity: Highlight your experience in incorporating customer feedback into the product development process to demonstrate how you deliver products that meet user needs.

  4. Be Analytical: Use data to back up your answers and show how you have utilized data analysis to inform product strategies.

  5. Prepare Questions: Prepare insightful questions about Scapia’s future and how you can contribute, showing your keen interest in being a part of the team and the company’s growth.

In summary, a role as a Senior Product Manager at Scapia is a promising opportunity for professionals looking to advance their careers in an environment that values innovation, strategic vision, and market success. With the right preparation and understanding of Scapia's work culture, you can position yourself as the ideal candidate for a fulfilling and impactful career in product management.