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Senior Product Manager at Uber

Location
Bengaluru
Job type
Full time
Posted on 28 Jun
Description

What the Candidate Will Do


  • Work with our Marketing, Product and Operations teams to understand and define creative and message optimization use cases across multiple channels.
  • Build ranking and decisioning systems for marketing communications to our end users.
  • Build reporting platforms at Uber scale to measure the impact of the optimizations.
  • Understand how our end-users interact with different channels (Push, SMS, Email)
  • Understand Uber’s core product (app and web) and the nuances of each channel to make sure our platforms reliably deliver each message on time to ensure delightful and relevant customer experiences.
  • Use data to prioritize high impact initiatives across multiple stakeholders.
  • Drive a cross-functional team of Engineers, Data Scientists and Analysts to set qualitative objectives and quantitative goals and ship quality products.
  • Develop a vision and roadmap, plan deliverables, design, and launch products
  • Clearly communicate plans, insights, data, and results to executives, other product teams, cross-functional teams such as marketing, operations, finance
  • Evangelize the platforms within global organizations including marketing, ops, product
  • Monitor and measure launched products and use data for product refinement



Basic Qualifications


  • Bachelor's degree in Computer Science, Electrical Engineering with at least 6 years of experience in a Product role building high impact scalable platforms focused on optimization problems in the digital advertising / communications space.
  • A good understanding of ranking and decisioning systems and explore-exploit based ML models used to prioritize creatives and content in marketing communications to end users.
  • Basic understanding of how different communication channels (Email, Push, SMS) work.
  • Strong hypothesis building and problem solving skills. Is comfortable getting their hands dirty with large amounts of data and running independent analysis. Should enjoy and succeed at working with PhD level scientists.
  • Has prior experience prioritizing projects across multiple stakeholders based on business impact, creating product roadmaps, and communicating product vision and results to leadership and stakeholders.
  • Experience with working with cross functional teams such as Engineering, Applied Science and Analysts
  • Demonstrated experience working collaboratively in cross-functional teams Passion for learning new technologies, domains, and challenging the status quo.
  • Grit, drive and a strong feeling of ownership coupled with collaboration.



Preferred Qualifications


  • Master’s degree in C.S. / Engineering and / or MBA.
  • Basic understanding of technologies like Kafka, Hadoop, or Hive and iOS / Android ecosystem.
  • A good understanding of ranking and decisioning systems and explore-exploit based ML models used to prioritize messages in the Digital Marketing space.
  • A good understanding of creative and content optimization problems, preferably in the Digital Advertising / CRM space.
  • A good understanding of how to create an experimentation framework to solve problems.
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Why work at Uber

Uber is not just a company; it’s a global phenomenon that has disrupted traditional modes of transportation and set a new standard for convenience. At Uber, you're operating at the frontlines of innovation, where technological advancement meets everyday practicality. Working at Uber offers employees unparalleled resources, mentorship, and the freedom to explore the boundaries of technology. With a global reach and a strong commitment to sustainability and inclusivity, Uber provides a workplace that thrives on pushing limits and driving change. The company culture thrives on collaboration, challenging the norm, and cultivating diversity. Employees at Uber have the opportunity to work with an incredibly talented team, tackle some of the world's most difficult transportation challenges, and make a tangible impact on society.

What's it like to work at Uber

Employee experience at Uber is defined by its high-paced, result-oriented environment where adaptability is key. Innovation is at the heart of Uber’s ethos, which means employees are encouraged to think creatively and critically. Individuals who thrive in fast-paced environments, value autonomy, and are committed to excellence will find an engaging workplace at Uber. The company commits to fostering a culture that values diversity, equity, and inclusion, which is reflected in its team composition and the ideas that take seed and come to fruition. You'll find tight-knit communities and employee resource groups that support and nurture personal and professional development. At Uber, transparency and open communication form the bedrock of team interactions, and employees are empowered with the trust to take ownership of their projects.

What's it like to work as a Senior Product Manager at Uber

As a Senior Product Manager at Uber, you will play a pivotal role in shaping the future of urban mobility. Your day-to-day responsibilities will involve cross-functional leadership, strategic planning, and orchestrating product lifecycles from conception to launch. You’ll leverage your expertise to analyze market trends, customer needs, and technical insights to create innovative solutions that align with Uber's overarching goals. Collaboration is a key aspect, as you’ll work alongside engineers, designers, data scientists, and business leaders to ensure your product aligns with user demands and enhances Uber's service offerings. The position demands strategic foresight and the capability to adapt quickly to the ever-evolving tech landscape. Senior Product Managers at Uber are also mentors, guiding junior team members and fostering a developer ecosystem that thrives on creativity and innovation.

Senior Product Manager interview questions at Uber

Preparing for an interview for a Senior Product Manager role at Uber involves understanding the company’s core values and strategic objectives. You can anticipate questions that assess your problem-solving abilities, leadership qualities, and your understanding of product lifecycle dynamics. Below are some of the common interview questions:

  1. Can you describe a complex product you managed and the strategy you employed to bring it to market?
  2. How do you prioritize conflicting product features or requests from different stakeholders?
  3. Discuss a time when you used data to influence a product decision.
  4. How do you handle feedback or criticism from team members and stakeholders?
  5. Describe a challenging project and the steps you took to overcome obstacles.

These questions are designed to evaluate your technical skills, problem-solving capabilities, and ability to align with Uber's operational goals.

Senior Product Manager interview preparation at Uber

Preparation is key to succeeding in a Senior Product Manager interview at Uber. Start with a deep dive into Uber's business model, its current product offerings, and market positioning. Familiarize yourself with the latest trends in urban mobility and technology innovations. Understand Uber's competitors and how the company differentiates itself. Additionally, refine your knowledge of product management methodologies and be ready to discuss past experiences that highlight your strategic thinking and successful project management. Practicing mock interviews, particularly focusing on situational and behavioral questions, will also prepare you for the dynamics of an Uber interview. Brush up on your storytelling abilities to clearly communicate your experiences and insights effectively. While preparing, keep in mind Uber's cultural values and how your experiences align with their mission and objectives.

Senior Product Manager interview tips at Uber

During your interview for a Senior Product Manager role at Uber, it is crucial to highlight your leadership skills, ability to drive innovation, and strategic mindset. Here are some tips to help make a positive impression:

  1. Emphasize Your Leadership: Articulate how you’ve led cross-functional teams to achieve significant objectives. Highlight your role in motivation and conflict resolution.

  2. Showcase Data-Driven Decision-Making: Provide examples of how you have used data analytics to make crucial product decisions and how that has impacted the business positively.

  3. Understand the Customer: Demonstrate your understanding of customer-centric product design and how you’ve implemented this in past roles.

  4. Emphasize Collaboration: Discuss your experience in collaborating with diverse teams, including engineers, marketers, and customer service reps, to bring products to life.

  5. Be Authentic: Convey your true passion for Uber's mission and how you see yourself contributing to their future success.

The interview is an opportunity to demonstrate not only your technical acumen and understanding of product management principles but also your alignment with Uber's cultural values and strategic vision.