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Senior Product Manager at Zeta

Location
Bengaluru
Job type
Full time
Posted on 16 May
Description

The Role :

You'll be working closely with the leadership and the Tachyon product team to build and scale the card issuance and core payments processing platforms that process payments from major card networks across the globe as well as payment systems like UPI.


Discovery:

  • Work closely with Customer Success to address the voice of the customer
  • Closely work with customers for early feedback and for co-creation
  • Prepare feature backlog aligning to Tachyon purpose / principles


Planning:

  • Own and publish Product Requirement Document
  • Define the goals, scope and use cases for the core capability to be built
  • Closely work with the engineering team & other stack holder for sizing, estimation and dependency management
  • Enhance Tachyon Interfaces such as API’s, Events, Webhooks for various consumers
  • Define the UX experiences and capabilities to be built for various banking personas such as Customer Services, Business Operations etc


Execution:

  • Own the roadmap for one or more part of the product
  • Apply the lens of strategy, goals and Tachyon’s purpose to prioritize problems to solve.
  • Slice the capabilities into smaller rapidly shippable features
  • Work very closely with Engineering, Operations, Design, Customer Success, Client and Partner teams to get things done.


Communication:

  • Evangelize and communicate the product plan.
  • Influence Engineering Teams and other stakeholders
  • Participate in preparing internal and external communication for product and product feature releases


Documentation and Competency Development:

  • Responsible for product documentation and revision
  • Participate in preparing user training content for internal and external audiences
  • Mentor and empower the team member, by setting learning targets


Skills:

  • Track record of building & shipping high quality Enterprise or SaaS products owning the process end to end
  • Strong Understanding of System Design
  • Excellent communication (written and verbal) and interpersonal skills
  • Adapting to complex situations with the aim to achieve business goals
  • You conceive possibilities, think big picture, but deliver on the details


Experience & Qualifications:

  • At least 9+ years of experience in a Product Management role
  • Prior Experience in Payment Systems highly desirable
  • An engineering / technical background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers
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Next batch starts on 30 May
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Frequently Asked Questions

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Why Work at Zeta

Zeta is a pioneering force in building next-generation banking technology. As a Senior Product Manager at Zeta, you can expect to be at the heart of innovation, driving cutting-edge solutions that transform the financial industry. With a diverse workplace, Zeta promotes a culture of collaboration, inclusivity, and empowerment. Employees have the opportunity to work alongside some of the brightest minds in the industry, contributing to projects that have a global impact. Zeta provides competitive compensation packages, professional growth opportunities, and a welcoming environment that fosters creativity and innovation. The emphasis on work-life balance and employee well-being means that at Zeta, you are not just building products; you are building a career.

What's it Like to Work at Zeta

At Zeta, the work culture is characterized by a deep commitment to innovation and excellence. Employees describe an environment where creativity thrives. Team members are encouraged to think independently, propose bold ideas, and are supported in experimentation and risk-taking. Working at Zeta means being part of a community that values diversity of thought and fosters an inclusive environment. The collaborative spirit is evident in the open-layout workspaces and regular team huddles that facilitate dynamic brainstorming sessions. Moreover, Zeta invests in the professional growth of its employees by providing access to workshops, mentorship programs, and resources that help enhance their skills. Whether you're at the Bengaluru office or working remotely, Zeta ensures that you are connected and engaged, making it more than just a workplace.

What's it Like to Work as a Senior Product Manager at Zeta

As a Senior Product Manager at Zeta, your role is pivotal in shaping the company's products and platforms. You will lead a team of talented product developers and designers in creating innovative solutions. The role demands a keen understanding of market trends and customer needs, enabling you to drive product strategy and execution. You will collaborate closely with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure cohesive product delivery. The role is both challenging and rewarding as it requires you to lead projects from conception to release while navigating the complexities of product management in a fintech environment. The dynamic environment at Zeta ensures that no two days are the same, and your role is integral to the company's success, with ample opportunities for advancement and recognition.

Senior Product Manager Interview Questions at Zeta

When preparing for an interview for the position of Senior Product Manager at Zeta, candidates can expect a range of questions that test both technical skills and strategic thinking. Here are some questions you might encounter:

  • Describe a successful product you have launched. What was your role, and what strategies did you employ?
  • How do you prioritize competing product features and requirements?
  • Explain a time when you had to deal with a product failure. How did you manage the situation?
  • How do you incorporate user feedback into product development?
  • Can you provide an example of a challenging stakeholder negotiation you have managed?
  • How do you keep up with industry trends and integrate them into your product strategy?
  • Describe your experience with agile methodologies in product development.
  • How do you ensure alignment between product teams and company objectives?

Senior Product Manager Interview Preparation at Zeta

Preparing for an interview for the Senior Product Manager role at Zeta requires a strategic approach. Begin by understanding Zeta's products and their position in the fintech landscape. Familiarize yourself with the latest trends in digital banking and payment solutions. Reflect on your past experiences and prepare to discuss specific instances where you led product innovations or overcame challenges. Ensure you can articulate your thought process in product strategy, development cycles, and user experience design. Practice problem-solving scenarios and be ready to walk through your decision-making process. Familiarize yourself with Zeta's culture by reviewing their core values and past press releases to align your answers with the company's ethos.

Senior Product Manager Interview Tips at Zeta

To excel in your interview for a Senior Product Manager position at Zeta, consider the following tips:

  • Show Industry Knowledge: Demonstrate your understanding of fintech trends and how they apply to Zeta's products.
  • Highlight Leadership Qualities: Emphasize your ability to lead cross-functional teams and drive product vision.
  • Be Data-Driven: Provide examples that showcase your ability to make data-backed product decisions.
  • Communicate Clearly: Articulate your thoughts and strategies clearly and confidently.
  • Demonstrate Cultural Fit: Share experiences that align with Zeta's values of innovation, collaboration, and inclusivity.
  • Ask Insightful Questions: Pose questions that reflect your interest in Zeta's growth trajectory and your role within it.
  • Follow-up: Send a thank-you email post-interview reiterating your interest and summing up how your skills align with the role.

In summary, a career as a Senior Product Manager at Zeta offers a profound opportunity to be at the forefront of financial technology innovation in a vibrant and supportive work culture. Preparing well for your interview will position you as a strong contender for this role, ready to contribute to Zeta's mission of rewriting the future of banking.