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Senior Product Manager - Data Platform at Salesforce

NEW
Location
Hyderabad, Telangana
Job type
Full time
Posted 1 day ago
Description

About the job

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.


Job Category


Product


Job Details


About Salesforce


Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.


Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.


Salesforce Customer 360 is an integrated platform that provides a 360-degree view of your customers. With the Customer 360, every company can collaborate around their customer directly or indirectly to deliver data driven personalized experiences their customers expect. Included in this platform is Salesforce Data 360 product, which provides customers a single source of truth about each customer across sales, service, marketing, commerce and external data sources – all points of interaction. Salesforce Data 360 aggregates customer data from many sources, creates rich and dynamic customer profiles with intelligent insights using AI, and builds 1 to 1 personalized customer experiences based on these profiles. It is the future of Intelligent CRM. It's an enormous opportunity!


We are looking for a passionate Product Manager that wants to be a part of defining the future. The right candidate will have in-depth experience building Data Management, Data Platform, AI, BI and analytics platform capabilities using metadata driven system, configuration based extensibility across UI, persistence, analytics and integration layers, integrating data in heterogeneous application landscapes with use of APIs & connectors and domain expertise with Salesforce or equivalent CRM or Marketing solutions. Experience with big data technologies, analytic platforms or applications built for high scale and performance is a big plus.


Reasons to Join


  • Impact - your work will be used by thousands of customers, including Fortune 500 companies
  • Technology - you will be working with consumer-scale big data and analytics technologies.
  • People - you will work with great people in engineering, user experience, research, data science, customer success and more. Providing excellent opportunities to contribute and Learn from the best!
  • Broad Exposure - you’ll partner with dozens of teams across the company, building your profile and influence while you learn a ton about the top products.
  • Learning - you will join a highly cross functional team who interact with all parts of the business every single week.
  • Customer Success - You will work in an organization highly focused on delivering customer success throughout their lifecycle
  • Culture - Salesforce is a great place to work where there’s open and honest communication with our Ohana culture.


Responsibilities


  • Defining the platform capabilities for Data Cloud, in tighter integration with the Salesforce Platform.
  • Develop a comprehensive and forward-thinking product strategy and roadmap for Data 360 deeply integrating with Salesforce Platform capabilities such as Apex, Lightning Web Components, Events, Flow, Sandbox, Dev Experience, and APIs, guided by a deep understanding of metadata driven platforms and industry standard processes.
  • Contribute to the end to end Data Management experience for Salesforce Data 360, including influencing our AI, Analytics, and Data strategy.
  • Work with other Salesforce cloud products to light up end to end use cases based on data and analytics integrations.
  • Collaborate with Salesforce Platform R&D teams to drive necessary platform requirements and dependencies.
  • Deliver resources to support adoption through various channels, training, trailhead, blogs, open source and internal proof of concepts.
  • Collaborate across multiple teams internally. These services have a high number of internal stakeholders with conflicting needs and require strong product leadership to ensure alignment, consistent design principles, and adoption from other teams.
  • Balance product vision & roadmap with partner and customer feedback, competitive analysis, prioritizing across a diverse set of inputs and constituents.
  • Engage with our partner and customer communities to deliver feature and product enablement, drive customer success and product adoption.
  • Highly Data Driven, experienced with estimations, drive metrics and KPI for adoption, growth etc.
  • Understand the latest AI technologies including prompt engineering, RAG, LLMs, Reasoning, vibe coding and prototyping will be a big plus
  • Experienced in CTS analysis, Pricing and Packaging.
  • Work closely with key customers to envision, plan and execute along with assigned architecture and consulting resources.


Qualifications


  • A deep understanding of building App Platforms including metadata, custom objects & fields, APIs and Setup.
  • Solid understanding of Saas Platform technologies, architecture, and integrations, experience with Salesforce Platform is a big plus, including Developer Platform, DX, extensibility, UI, API.
  • Demonstrated success in conceptualizing and launching platform products, ideally within the Salesforce ecosyste
  • Minimum of 10+ years’ combined experience in engineering or product management with expertise in SaaS or PaaS environments.
  • Proven ability to influence and coordinate cross-functional teams to execute against a plan.
  • Well-developed leadership, management, and strategic-thinking skills, with the ability to excite and lead others.
  • Excellent organization and communications skills, with experience communicating across groups with varying degrees of technical background.
  • Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.
  • Experience with big data technologies, analytic platforms and AI/ML frameworks


Unleash Your Potential


When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.


Accommodations


If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.


Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.


Posting Statement


Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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Why Work at Salesforce

Salesforce stands out as a global leader in customer relationship management (CRM), offering a unique work culture that combines innovation, sustainability, and a genuine commitment to employee well-being. When you work at Salesforce, you're part of a transformative environment that embraces diversity and fosters personal and professional growth. The company has consistently been recognized as one of the best places to work due to its dedication to employee satisfaction and development.

Working at Salesforce means being part of a company that values its employees and their contributions to making the world a better place. With a strong focus on equality, Salesforce encourages an inclusive workplace that supports varied perspectives and ideas, ultimately driving innovation and collaboration. Employees enjoy flexible work arrangements, exceptional benefits, and opportunities to participate in volunteering and giving back to communities through programs like Salesforce.org.

What's it Like to Work at Salesforce

At Salesforce, employees describe the work environment as dynamic and challenging yet rewarding. The company fosters a spirit of innovation where team members are encouraged to bring creative solutions to the table. Working cross-functionally with skilled colleagues from diverse backgrounds enhances learning and growth.

Moreover, Salesforce promotes a healthy work-life balance, understanding the importance of flexibility and remote work options to ensure employee satisfaction. Regular professional development programs are offered to help employees stay ahead in their careers and continuously evolve their skill sets. The open and communicative culture of Salesforce makes it easy for employees to collaborate and share insights across departments, contributing to a cohesive and motivated workforce.

What's it Like to Work as a Senior Product Manager - Data Platform at Salesforce

The role of a Senior Product Manager - Data Platform at Salesforce is both challenging and fulfilling. As a central figure in the product management team, you will drive the development and execution of data platform strategies, ensuring the delivery of high-quality products that meet customer needs and exceed their expectations.

In this role, you'll be expected to leverage your expertise in data management and product development to collaborate with engineering, design, and sales teams. You will lead efforts in defining product vision, creating roadmaps, and setting KPIs to track and measure success. The dynamic nature of this role requires strong analytical skills and the ability to pivot swiftly based on market trends and customer feedback.

A Senior Product Manager at Salesforce enjoys a supportive work environment, great compensation, and unparalleled learning opportunities, all of which contribute to career advancement and organizational success. Whether you're innovating new data solutions or enhancing existing platforms, the work you do impacts thousands of Salesforce users worldwide.

Senior Product Manager - Data Platform Interview Questions at Salesforce

Prospective candidates for the Senior Product Manager - Data Platform position at Salesforce can expect interview questions that evaluate both technical expertise and soft skills. Some common interview questions may include:

  1. How have you driven a data platform strategy in your previous roles?
  2. Can you describe a time when you turned customer feedback into successful product features?
  3. How do you prioritize product features or changes in a dynamic environment?
  4. What methodologies do you employ to manage projects efficiently?
  5. Explain a situation where you had to deal with conflicting project priorities. How did you handle it?
  6. How do you ensure the high availability and scalability of data platforms?

These questions are designed to assess candidates' problem-solving skills, leadership abilities, and understanding of data product management within a large-scale enterprise environment.

Senior Product Manager - Data Platform Interview Preparation at Salesforce

Preparing for an interview for a Senior Product Manager - Data Platform position at Salesforce involves thorough research and practice. Start by familiarizing yourself with Salesforce's product suite, corporate culture, and recent developments in the company’s data platform capabilities.

Refine your responses to common interview questions and be prepared to showcase your experience and achievements in data product management. Being knowledgeable about emerging data technologies and how they apply to Salesforce's strategic goals will show you can align with the company's vision.

Furthermore, preparing case studies or examples from your past roles that demonstrate your ability to innovate, lead, and drive results in product management can significantly boost your prospects during the interview.

Senior Product Manager - Data Platform Interview Tips at Salesforce

  1. Know the Company: Research Salesforce thoroughly. Understand its products, values, and market position to align your responses with the company's ethos and strategic organizational goals.

  2. Highlight your Experience: Use examples from your past experiences to showcase your problem-solving skills, ability to drive strategy, and leadership qualities.

  3. Practice Behavioral Questions: Prepare for behavioral questions by employing the STAR method (Situation, Task, Action, Result) to construct concise and impactful responses.

  4. Communicate Clearly: Demonstrate your communication skills by being clear and concise when explaining your thoughts, ideas, and responses during the interview.

  5. Ask Insightful Questions: End the interview by asking questions that demonstrate your interest in the role, understanding of Salesforce’s challenges, or inquiries about potential projects.

By showcasing your expertise, staying informed, and presenting an eagerness to contribute to Salesforce's growth, you enhance your chance of landing a role as a Senior Product Manager - Data Platform.