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Senior Product Manager - Experience at Pocket FM

NEW
Location
Bengaluru, Karnataka
Job type
Full time
Posted 1 day ago
Description

About the job


Pocket FM is one of the fastest-growing audio entertainment platforms, delivering immersive storytelling through audio series, audiobooks, and podcasts to millions of listeners globally. Our mission is to revolutionize storytelling by building a platform where creators and listeners connect through engaging audio experiences.


Role Overview


We are looking for a Senior Product Manager – Experience to lead and enhance the end-to-end listener experience across the Pocket FM platform. This role will focus on optimizing user journeys across discovery, listening, engagement, and retention, ensuring a seamless and highly engaging audio entertainment experiences through AI.

You will collaborate with design, engineering, growth, content, and Gen AI teams to build intuitive product experiences that drive user engagement, satisfaction, and long-term retention.


What will you build and own?


Product Strategy & Vision


  • Define and drive the experience strategy for Pocket FM’s listener platform
  • Identify opportunities to improve content discovery, listening experience, and user engagement
  • Translate user insights and business goals into a clear product roadmap


User Experience & Engagement


  • Own the end-to-end listener journey including onboarding, browsing, playback, recommendations, and subscription flows
  • Work closely with UX/UI teams to design intuitive, frictionless experiences
  • Improve session time, retention, and content consumption through thoughtful product improvements


Data-Driven Product Development


  • Define and track key experience metrics such as daily listening time, completion rates, retention, and engagement
  • Use A/B testing, cohort analysis, and behavioral data to validate hypotheses
  • Leverage analytics to identify opportunities to optimize user journeys


Cross-Functional Leadership


  • Collaborate with engineering, design, growth, content, and marketing teams to ship impactful features
  • Align product initiatives with creator ecosystem, monetization, and subscription goals
  • Communicate product strategy, roadmap, and outcomes to stakeholders


Product Execution


  • Lead the product lifecycle from discovery to launch and iteration
  • Write clear product requirement documents (PRDs) and prioritize initiatives
  • Ensure timely delivery of high-quality product features


The ideal candidate: Who you are


Required


  • 5+ years of product management experience, preferably in B2C consumer products
  • User first thinking, AI Native way of operating
  • Proven track record of building or improving consumer-facing digital experiences
  • Strong understanding of user behavior, engagement loops, and retention mechanics
  • Experience working closely with design and engineering teams
  • Strong analytical skills with experience using product analytics tools (Amplitude, Mixpanel, GA, etc.)
  • Excellent stakeholder management and communication skills


Preferred


  • Experience in content platforms, audio/video streaming, or media apps
  • Experience with recommendation systems, discovery, or personalization products
  • Experience scaling mobile-first consumer apps with large user bases
  • Background in growth, engagement, or subscription products


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Frequently Asked Questions

What are the key responsibilities of a Senior Product Manager - Experience at Pocket FM?
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Why Work at Pocket FM

Pocket FM is not just a company; it's an innovation hub where creativity meets technology. As a pioneer in the audio content industry, Pocket FM offers an exciting workspace for individuals who yearn to be at the forefront of creative media and technology convergence. Our company culture emphasizes not only the importance of technical prowess but also places a significant emphasis on creativity, collaboration, and employee well-being.

Working at Pocket FM means you'll have the opportunity to work alongside some of the brightest minds in the industry. Our team consists of dynamic individuals who are not only passionate about what they do but are also driven by a common goal: to revolutionize how audio content is consumed globally. We are a vibrant and multicultural community, boasting employees from varied backgrounds and experiences, each contributing to a rich tapestry of ideas and perspectives.

At Pocket FM, we believe in the growth and development of our employees. We offer numerous opportunities for professional development, from structured learning programs to hands-on project experiences. Furthermore, our flexible work environment ensures our employees maintain a healthy work-life balance, allowing them to be their most productive selves.

What's it Like to Work at Pocket FM

Working at Pocket FM is an exhilarating experience, filled with opportunities to innovate and effect change. The work environment here is dynamic, fast-paced, and constantly evolving, catering to those who thrive in an agile and innovative setting. Employees at Pocket FM are encouraged to take initiative and push boundaries.

Our open-door policy ensures that communication is seamless and transparent across all levels of the organization. Regular feedback sessions, mentorship programs, and team-building activities ensure that everyone is aligned and motivated. Moreover, Pocket FM is a firm believer in recognizing and rewarding talent. Achievements are celebrated, and exceptional performance is consistently rewarded, fostering a culture of excellence.

Social responsibility is an integral part of our ethos, and employees are encouraged to participate in initiatives that contribute positively to society. This commitment to social good amplifies the sense of purpose and pride among our team members.

What's it like to Work as a Senior Product Manager - Experience at Pocket FM

As a Senior Product Manager - Experience at Pocket FM, you will be at the helm of crafting exceptional user experiences that resonate with our audience. This role demands a blend of strategic vision and detailed execution. You will lead a team of innovative product designers and developers, working cross-functionally to deliver cutting-edge audio experiences.

You'll collaborate with various departments such as content, marketing, and engineering, to understand user needs and translate them into functional product features that are both innovative and user-friendly. Your contribution will be integral in shaping the future trajectory of Pocket FM's offerings, by putting the listener's experience at the heart of your strategy.

Moreover, your role as a leader involves mentoring junior product managers and instilling best practices in product management processes. Here, you'll need not only to rely on your technical skills but also on your passion for storytelling and user-centered design, ensuring the product resonates with our diverse user base.

Senior Product Manager - Experience Interview Questions at Pocket FM

When preparing for an interview for the Senior Product Manager - Experience role at Pocket FM, prospective candidates can expect a range of questions designed to assess their strategic thinking, product management skills, and understanding of user experience design. Here are some examples:

  1. How do you prioritize product features in a roadmap when dealing with conflicting stakeholder interests?
  2. Describe a time when you had to pivot a product strategy. What was the outcome?
  3. How do you measure the success of a product feature focused on user experience?
  4. Explain a complicated concept in audio technology to someone from a non-technical background.
  5. What do you think are the most important aspects of designing an audio content platform?

These questions are aimed at evaluating both your technical expertise and your ability to align product strategies with company goals while keeping user experience at the forefront.

Senior Product Manager - Experience Interview Preparation at Pocket FM

To prepare for an interview for the Senior Product Manager - Experience position at Pocket FM, candidates should familiarize themselves with the latest trends in audio content platforms and user experience design. Researching Pocket FM's current product offerings and understanding the company’s strategic vision can provide valuable context when discussing how you could contribute to their objectives.

Foot in-depth preparation also includes revisiting successful projects you've led in the past and being ready to discuss them in detail. Highlight specific challenges, solutions, and impacts in relation to user experience to illustrate your ability to manage complex product landscapes effectively.

Brush up on your technical knowledge, especially tools and technologies related to product management and audio streaming platforms. It's advantageous to be proactive about learning any new skills that could be pertinent to the role.

Senior Product Manager - Experience Interview Tips at Pocket FM

  1. Communicate Clearly: Articulate your thoughts clearly and concisely. Pocket FM values individuals who can break down complex ideas and communicate them effectively.

  2. Be User-Centric: Emphasize your commitment to user experience. Demonstrate how you've improved user satisfaction or engagement in past projects.

  3. Stay Updated: Keep abreast of the latest in product management and audio technology trends. Being knowledgeable about the current industry landscape will set you apart.

  4. Highlight Leadership Skills: As a senior position, leadership qualities play a vital role. Emphasize experiences where you have successfully led teams or mentored colleagues.

  5. Show Passion for Audio Content: Pocket FM is passionate about audio storytelling. Expressing a genuine interest in this field can resonate well with the interviewers.

  6. Ask Qualitative Questions: Prepare thoughtful questions about next steps and the company's strategic direction, showcasing your vested interest in their growth and success.

By understanding these facets, candidates can position themselves as strong contenders for the Senior Product Manager - Experience role, ready to contribute to Pocket FM's innovative path forward.