Staff Product Manager - Mobile Platform at HighLevel

About the job

About Us

HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.

Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our people

With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our impact

Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.

Learn more about us on our Youtube Channel or Blog Posts

Role Overview HighLevel is building the operating system for agencies and small businesses—powering CRM, payments, messaging, automation, AI, funnels, and white-labeled experiences for businesses globally. Mobile is becoming an increasingly strategic surface for our platform. Agencies and SMBs want to manage leads, communicate with customers, close deals, run campaigns, and grow their businesses from anywhere.

We’re looking for a Staff Product Manager – Mobile Platform to define and lead this next phase of growth, owning cross-platform mobile strategy (iOS, Android, and shared platform capabilities) and driving alignment across multiple product areas and teams.

This role will own and lead strategic initiatives across:

• Mobile growth and retention
• Platform scalability
• AI-native workflows
• Monetization opportunities
• New product innovation

Responsibilities

• Act as SME for the mobile experiences , platforms and emerging mobile trends
• Bring deep expertise across native app ecosystems , mobile UX patterns, platform capabilities , performance and mobile growth levers
• Help define the mobile app roadmap in tandem with the web experience , contributing to broader product and platform strategy
• Identify major growth opportunities across engagement , retention , monetization , and platform expansion in the mobile ecosystem
• Lead development of intelligent mobile experiences that proactively help users complete tasks
• Build and launch 0→1 product experiences by validating new ideas through A/B experimentation and rapid iteration
• Partner deeply with engineering , design , analytics , customer support , marketing , and executive leadership
• Stay ahead of market shifts in Mobile, AI, SaaS, and SMB software

Requirements

• 9+ years of product management experience with a strong track record of building impactful products in consumer-facing experiences
• 5+ years of experience owning mobile products across iOS and Android , with a strong POV on designing intuitive , engaging mobile experiences
• Strong experience building 0→1 products , you have built products or major product surfaces from scratch , work well under ambiguity , have experience in providing direction rather than optimizing existing funnel.
• Experience leading cross-functional teams across engineering, design, analytics, and GTM, can bring together people around a clear product vision
• 
  

Nice to Have

• Experience in SaaS , SMB software , marketplaces , creator platforms , or agency - focused businesses
• Experience building AI-powered products or agentic workflows
• Experience operating in remote, global teams , aligning across multiple stakeholders and time zones
• Experience mentoring PMs or influencing product organizations at scale

Why Should You Join Us?

At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.

Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

We encourage you to review our Privacy Policy before submitting your application

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.