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Backend Support Engineer (Node.js & MongoDB) at Uplers

Location
Bengaluru, Karnataka, India
Job type
Full time
Posted on 17 Jan
Description
Key Responsibilities


  • Diagnose, debug, and resolve backend issues in Node.js and GraphQL services hosted on AWS Elastic Beanstalk, EC2, and CloudFront
  • Write, optimize, and analyze MongoDB aggregation pipelines for analytics, dashboards, and large dataset operations
  • Collaborate with QA teams during pre-release testing to gain hands-on understanding of new features and regression areas
  • Participate in QA test cycles to validate bug fixes, API behavior, and production readiness
  • Review logs and metrics (AWS CloudWatch, ELB, Beanstalk) to identify and resolve performance bottlenecks
  • Work with distributed teams across time zones to ensure smooth handoffs and continuous support coverage
  • Contribute to postmortems, documentation, and long-term reliability improvements
  • Participate in on-call rotations and maintain strong communication during incident response


Technical Skills


Core Expertise:


  • Deep hands-on experience with MongoDB aggregation frameworks and query optimization
  • Proficiency in Node.js (Express / Apollo Server) and GraphQL schema or resolver design


Infrastructure Knowledge:


  • Experience with AWS Beanstalk, EC2, CloudFront, S3, and ELB
  • Familiarity with logging and observability tools such as CloudWatch, New Relic, or Datadog
  • Additional Skills:
  • REST and GraphQL API debugging
  • Understanding of frontend-backend data flow (React familiarity is a plus)
  • Experience with GitHub Actions, CI/CD pipelines, and deployment troubleshooting


Soft Skills


  • Strong analytical and debugging mindset
  • Clear communicator across distributed teams
  • Ownership-oriented with a focus on stability and long-term solutions
  • Comfortable working in US primary hours with defined India-time overlap for collaboration
  • Adaptable to startup environments and eager to learn through direct product exposure and QA involvement

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Frequently Asked Questions

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Why Work at Uplers

Uplers is not just a company; it's a dynamic and innovative leader in the digital marketing space known for its robust culture, cutting-edge technology, and forward-thinking business strategies. Working at Uplers offers numerous benefits that go beyond a competitive salary, making it an ideal workplace for career-driven professionals. As a company that values innovation and excellence, Uplers provides an environment where your skills and creativity are not just recognized but celebrated.

One of the primary reasons professionals are drawn to Uplers is the company's commitment to growth and professional development. Employees have access to continuous learning opportunities, including workshops, courses, and conferences, ensuring that you are always at the forefront of the industry. Uplers also fosters a collaborative work environment that encourages teamwork and open communication, ensuring that all voices are heard and respected.

Moreover, Uplers prides itself on its inclusive workplace culture that prioritizes diversity and inclusion. The company's core values emphasize balance, inclusion, and respect, ensuring that every employee feels valued and supported. This dedication to workplace culture makes Uplers a great place for employees from all backgrounds to thrive both personally and professionally.

What's It Like to Work at Uplers

Working at Uplers is an enriching experience characterized by an energetic and dynamic work environment. The company's vibrant culture is one of its greatest assets, cultivating a workplace where innovation, creativity, and collaboration are not only encouraged but are a way of life. With a variety of projects that challenge and refine your skills, Uplers ensures that you are never at a standstill.

At Uplers, teamwork is at the core of operations. The company fosters a collaborative culture where departments work closely together to achieve common goals, and everyone plays a crucial role in the success of the company. This approach helps break down silos and promotes a cohesive work environment where innovative solutions are born from collective brainstorming and teamwork.

Additionally, the company provides flexibility and a healthy work-life balance, enabling employees to maintain productivity while also having time for personal pursuits. The use of cutting-edge technology and tools is part of the daily routine, ensuring that employees are always equipped with the best resources to execute their tasks effectively.

What's It Like to Work as a Backend Support Engineer (Node.js & MongoDB) at Uplers

As a Backend Support Engineer (Node.js & MongoDB) at Uplers, you'll be at the forefront of maintaining and enhancing the company's backend systems. This role is integral to ensuring the seamless functioning of Uplers' digital platforms, requiring a mix of technical skills, problem-solving abilities, and teamwork.

Your primary responsibilities include developing and maintaining backend applications, integrating server-side logic, and ensuring high performance and responsiveness to front-end requests. You'll be working closely with cross-functional teams consisting of designers, front-end developers, and product managers to deliver projects that align with the company's goals.

Moreover, working with Node.js and MongoDB, you'll have the opportunity to innovate and implement scalable backend solutions that meet business needs. Uplers encourages engineers to experiment and suggest improvements that align with best practices and industry standards. The role also involves regular troubleshooting and performance tuning, ensuring that all systems are efficient and reliable.

Backend Support Engineer (Node.js & MongoDB) Interview Questions at Uplers

Prepare for your interview with Uplers as a Backend Support Engineer (Node.js & MongoDB) by familiarizing yourself with the typical questions asked during the selection process. The interview process is designed to understand both your technical skills and your ability to fit within Uplers' collaborative culture.

  1. Technical Questions:

    • Explain the event loop in Node.js and how it works.
    • Describe the pros and cons of using MongoDB for backend databases.
    • How would you implement session management in a Node.js application?
  2. Problem-Solving Questions:

    • Provide an example of a complex bug you encountered in your past projects and how you resolved it.
    • How do you handle performance issues in a Node.js application?
  3. Behavioral Questions:

    • Describe a situation where you had to work within a team to overcome a challenging technical problem.
    • How do you handle tight deadlines without compromising on quality?

Backend Support Engineer (Node.js & MongoDB) Interview Preparation at Uplers

To maximize your chances of success, proper interview preparation is essential. Begin by understanding the role of a Backend Support Engineer at Uplers, focusing on the required technical skills in Node.js and MongoDB. Familiarize yourself with Uplers' values and culture to articulate how you align with them during your interview.

Technical preparation is key; review and practice coding problems, focusing on topics like data structures, algorithms, and database management. Use resources like coding platforms and tech blogs to stay updated on the latest trends and best practices in Node.js and MongoDB.

Additionally, brush up on your problem-solving skills by working on real-world scenarios that you might encounter in a backend engineering role. Understand the architecture and workflow of full-stack applications, as well as how backend systems support frontend functionalities.

Backend Support Engineer (Node.js & MongoDB) Interview Tips at Uplers

When preparing for your interview at Uplers, consider these tips to present yourself as a well-rounded candidate:

  1. Understand Uplers' Projects and Goals: Research the company's projects, strategic goals, and the market they operate in. Align your answers to reflect how your skills and experience can contribute to their mission.

  2. Focus on Technical and Soft Skills: While technical prowess is crucial, demonstrating effective communication, teamwork capabilities, and adaptability during your answers will highlight your fit within the collaborative culture at Uplers.

  3. Showcase Problem-Solving Ability: Discuss complex engineering challenges you’ve tackled in previous roles, emphasizing your thought process and the solutions you implemented.

  4. Be Ready with Questions: Prepare insightful questions about the team structure, daily responsibilities, and growth opportunities which demonstrate your interest in the role and the company.

  5. Stay Calm and Confident: Maintain composure throughout the interview. Confidence in your skills and abilities can help you deliver answers more effectively.

By following these tips and preparing thoroughly, you'll be well on your way to succeeding in your interview for the Backend Support Engineer (Node.js & MongoDB) position at Uplers, joining a company committed to growth, innovation, and employee satisfaction.