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SDE 3 - Full Stack at Hiver

NEW

Location

Bengaluru, Karnataka, India

Job type

Full time

Posted 1 day ago

Description

About the job

Department: EngineeringLocation: Bangalore - India

Description

About us:

Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks.

We’re a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it.

Opportunity:

As an SDE III (Full Stack) at Hiver, you will work end-to-end across backend, and AI systems to craft the next generation of collaborative email, automation, and AI-powered customer service workflows.

You will own major product surfaces, architect scalable systems, and bring intelligent experiences to life in the UI – while ensuring reliability for 5M+ emails processed daily across thousands of active users.

Key Responsibilities

What you will do?

Full-Stack Product EngineeringBuild intuitive, performant UIs in React/Vue for email collaboration, analytics, and AI-assisted workflows.
Ship features end-to-end across backend APIs, domain models, and data pipelines.
Integrate AI suggestions, copilots, and retrieval-based workflows seamlessly into the product experience.
Collaborate closely with design & product to deliver polished, consumer-grade UX.
Backend, Distributed Systems & AIScale backend systems to handle rapidly growing traffic and AI workloads.
Build low-latency inference and retrieval endpoints, caching layers, and model-serving pipelines.
Improve reliability, resiliency, and performance across monolith and microservices environments.
Work with Kafka/RabbitMQ to build high-volume, event-driven data flows.
Partner with ML/AI teams to deploy embeddings, rerankers, RAG systems, and evaluation workflows.
Data, Security & ObservabilityImplement secure, compliant data handling for structured/unstructured customer data.
Own observability across the stack — tracing, metrics, dashboards, feature flags, SLOs.
Lead debugging of complex issues across frontend, backend, infra, and model pipelines.
Drive postmortems, root-cause analysis, and process improvements.

What we’re looking for?

Must Have:5+ years building and scaling production systems end-to-end.
Solid backend expertise in Go/Java/Python/RoR.
Strong proficiency in React/Vue and TypeScript.
Deep understanding of distributed systems, concurrency, performance, and resiliency.
Experience with SQL plus familiarity with NoSQL/caches.
Exposure to production model serving (embeddings, inference APIs).
Strong fundamentals in cloud infra (AWS preferred), containers, and CI/CD.
Nice to Have:Prior experience building and shipping AI systems/features into production.

Hiver

hiverhq.com

101-500

‘Apply now’ takes you to the job application page after a quick sign-in

AI-First Software Engineering

Next batch starts on 19 Sep

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Hiver

hiverhq.com

101-500

‘Apply now’ takes you to the job application page after a quick sign-in

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Why Work at Hiver

Hiver is a place where innovation meets collaboration. As a rapidly growing company based in Bengaluru, Karnataka, India, Hiver provides an environment that fosters creativity, growth, and success. The Full Stack SDE 3 role gives a unique opportunity to work at a senior level, impacting the product and being a part of strategic decisions within the engineering department. Hiver values its employees, ensuring a balanced work-life culture with opportunities for professional development. As a part of Hiver’s community, you will be encouraged to learn, grow, and contribute to revolutionary projects that influence the organization's reach on a global scale.

What's it Like to Work at Hiver

Working at Hiver is not just about coding; it's about building a future and having fun while doing it. Hiver is dedicated to creating an inclusive culture that values diverse perspectives. This commitment is reflected in everyday work life, encouraging cooperative spirit and innovation. Employees at Hiver enjoy flexible working hours, a supportive team, and numerous opportunities for career progression. The company hosts regular workshops, hackathons, and team-building activities, fostering a cohesive team atmosphere. The work environment is fast-paced yet supportive, allowing individuals to challenge themselves and their peers creatively.

What's it Like to Work as an SDE 3 - Full Stack at Hiver

As an SDE 3 - Full Stack at Hiver, you will experience the thrill of working on complex problems and innovative projects. This role requires applying advanced technical skills, including front-end and back-end development, system design, and software architecture. Senior-level developers like SDE 3 are expected to lead engineering initiatives and mentor junior developers. You will be contributing to projects from concept to deployment, giving you a comprehensive experience in full-stack development. You'll have the chance to work in dynamic teams and employ cutting-edge technologies, all while enjoying the fulfilling task of turning creative ideas into reality.

SDE 3 - Full Stack Interview Questions at Hiver

Interviews for the SDE 3 - Full Stack role at Hiver typically cover both technical and behavioral aspects. Expect questions on system design, code optimization, and specific full-stack technologies such as JavaScript, Python, or Java for backend, along with React or Angular for frontend. You might be presented with scenarios requiring you to solve problems in real-time, showcasing your problem-solving and critical thinking skills. Behavioral questions may target your ability to lead projects, manage teams, and contribute to a positive workplace culture. Understanding Hiver's current stack and effectively communicating your past experiences and how they align with Hiver's goals can be beneficial.

SDE 3 - Full Stack Interview Preparation at Hiver

For Hiver's SDE 3 - Full Stack interview, thorough preparation is key. Start by reviewing the fundamental principles of full-stack development and become well-versed in various programming languages relevant to the role. Familiarize yourself with Hiver's products and technologies. Practice coding challenges on platforms like LeetCode or HackerRank to sharpen your problem-solving abilities. System design questions are also critical; thus, revising architectural patterns and scalable design principles can be advantageous. Preparing real-life examples demonstrating your leadership and collaboration experiences can enhance your performance in behavioral interviews.

SDE 3 - Full Stack Interview Tips at Hiver

Approach your interview at Hiver with confidence and preparation. Brush up on your full-stack expertise and be ready to discuss them through detailed examples during the interview. Work on addressing system design questions with clarity, showcasing your ability to plan, design, and develop scalable systems. Demonstrating familiarity with Hiver’s products and alignment with their company culture can set you apart. It's helpful to ask clarifying questions if you need more information on a problem. Finally, develop a brief yet thorough narrative of your career path that highlights key achievements, particularly those relevant to the SDE 3 - Full Stack position at Hiver.