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Software Development Engineer I at American Express Global Business Travel

Location

Gurgaon, Haryana, India

Job type

Full time

Posted on 21 Nov

Description

About the job

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Looking for a company that inspires passion, courage, and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with. We’re on a mission to build the most intelligent and scalable product knowledge system in eCommerce, powered by AI, structured data, and next-gen taxonomy/ontology strategies.

We’re looking for a Senior Product Manager who thrives at the intersection of structured data, AI/ML, and search optimization—someone who can define the strategy, drive execution, and collaborate deeply with AI, data, and engineering teams to improve how millions of customers discover products.

In this high-agency, startup-like role, you’ll own and scale the AI-driven product knowledge ecosystem, ensuring our taxonomy, ontology, and catalog data power better search, recommendations, and personalization experiences!

We are seeking an experienced Product manager, who is passionate about data, search, recommendation, online commerce, AI/ML, generative AI, LLMs, and buyer experience, to join the Product team. The candidate should be comfortable dealing with ambiguity and have experience defining requirements, driving cross team collaboration, and communicating with executives. In this role, you will work with product managers, engineers, applied researchers, user researchers, designers, and analytics teams to define solutions and make data-driven decisions. This person will be responsible for leveraging generative AI technology to revolutionize Product Knowledge based application cutting across Search, Recommendations and Personalized experiences for eBay to ensure the success of our AI-based features.

Responsibilities

Assist built the product strategy and own the roadmap for products powered by generative AI that cut across the Product Knowledge organization powering applications across the e-commerce application stack - from retrieval to ads to experiences
Translate product strategy into clear and concise specifications, make functional and user interface design tradeoffs, handle product launches, and lead the product successes post-launch.
Data driven product decisions with a balance of near-term deliverables and longer-term investment in technology platforms
Communicate strategies and trade-offs up to senior leaders and down to development teams
Put the customer first, understand market specific nuances, and identify algo improvements to address unique user & application specific needs
Drive collaboration across multiple teams to ensure teams are aligned and are working towards solving customer problems
Drive A/B testing to identify launch candidates that improve organizational goals

Preferred Qualifications

5+ years with a strong track record product management experience, having previous experience building customer centric products
2+ years of experience in AI/ML product management with specific emphasis on GenAI
A proven track record building new, innovative, and engaging customer experiences informed by customer data from various sources (market research, A/B testing, user research)
Strong analytical skills with the ability to use data to back up assumptions, recommendations, and drive decision making
Technically savvy (prefer a technical role in past, or Computer Science Degree)
Passionate advocate for user
Self-motivated and directed, entrepreneurial ability to innovate quickly
Excellent written and verbal communication skill

Additional Details eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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American Express Global Business Travel

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500+

AI-First Software Engineering

Next batch starts on 11 Apr

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Frequently Asked Questions

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Why Work at American Express Global Business Travel

American Express Global Business Travel (GBT) is renowned for its dynamic and innovative environment, offering a diverse range of career possibilities across the globe. For professionals in the software development sector, particularly those at the entry-level, like a Software Development Engineer I, GBT provides a platform to hone skills in a supportive atmosphere. Employees at GBT are encouraged to push boundaries, present innovative ideas, and are provided with extensive resources to foster personal and professional growth. The company is committed to creating an inclusive and collaborative workplace, where diversity is celebrated, and everyone feels valued and respected.

At GBT, you will have the opportunity to work on high-impact projects that drive the company's technological advancements. The organization emphasizes work-life balance, an aspect that is increasingly important in today's fast-paced tech industry. Besides, Delhi NCR, India’s tech hotspot, offers an exciting lifestyle with rich cultural heritage and vibrant modernities.

What's it Like to Work at American Express Global Business Travel

Working at American Express Global Business Travel is an enriching experience filled with opportunities to utilize your skills while growing within the organization. As a part of GBT, you’ll find yourself among highly skilled professionals who are leaders in their fields. The company believes in contributing to the community and this is evident in engagement opportunities GBT provides. Employees participate in various initiatives that allow them to make a difference beyond their professional roles.

The working environment at GBT is charged with enthusiasm and energy. Flexibility in work-country technology infrastructure, supportive leadership, and robust professional development programs are just a few attributes that make a career at GBT attractive for tech enthusiasts. Furthermore, the company provides competitive compensation and benefits packages, positioning them among the top employers in the tech domain.

What's it Like to Work as a Software Development Engineer I at American Express Global Business Travel

As a Software Development Engineer I at American Express Global Business Travel, you will be at the forefront of driving technology initiatives. This role involves collaborating with various teams to develop cutting-edge software solutions that enhance user experiences globally. You will gain firsthand exposure to the software development lifecycle while contributing to critical projects.

The role promises a stimulating work environment with an emphasis on continuous learning and professional development. Support from experienced mentors and access to ongoing training programs empower you to advance your technical skills and to stay ahead in a competitive industry. As you embark on your journey with GBT, you will quickly integrate into a collaborative team culture, where mutual support and innovation are part of everyday work life.

Software Development Engineer I Interview Questions at American Express Global Business Travel

Preparation is key when interviewing for the role of Software Development Engineer I at American Express Global Business Travel. Here are common topics and questions you might encounter during the interview:

Technical Competency: Expect questions about data structures, algorithms, and system design. You might be asked to demonstrate coding skills by solving a problem using a specific programming language. Example question: Explain the difference between stack and queue.
Problem Solving and Analytical Skills: Be prepared to discuss how you approach problem-solving and decision-making in complex scenarios. Example question: Describe a challenging software development problem you encountered and how you approached solving it.
Teamwork and Communication: Questions may focus on how you collaborate within a team and communicate technical information effectively. Example question: Can you provide an example of a time when you had to explain a technical concept to a non-technical team member?
Cultural Fit and Behavioral Skills: Interviewers may explore your values and how they align with GBT’s culture. Example question: How do you handle changes in project requirements mid-development?

Software Development Engineer I Interview Preparation at American Express Global Business Travel

To succeed in the interview for a Software Development Engineer I role at GBT, adequate preparation is essential. Here are steps to help you prepare:

Understand the Role: Thoroughly analyze the job description to understand the responsibilities and required skills.
Sharpen Your Technical Skills: Practice coding problems on platforms like LeetCode or HackerRank, and review basic computer science fundamentals.
Research the Company: Learn about GBT's values, its work culture, recent technological initiatives, and industry positioning.
Mock Interviews and Practice: Engage in mock interviews to simulate the interview environment and receive feedback to improve.
Prepare Questions: Prepare insightful questions to ask interviewers, demonstrating your interest in the role and company.

Software Development Engineer I Interview Tips at American Express Global Business Travel

Here are a few tips to stand out in your interview:

Keep Calm Under Pressure: Stay calm and collected during the interview, taking a moment to think about your responses before answering.
Demonstrate Enthusiasm: Show genuine interest and excitement about the opportunity to work and grow at GBT, and the prospect of contributing to innovative projects.
Be Honest About Your Skills: While it’s important to showcase your skills and experiences confidently, avoid exaggerating your abilities or taking credit for team efforts solely.
Provide Specific Examples: Use the STAR (Situation, Task, Action, Result) method to provide structured and specific examples of your achievements.
Follow Up with Gratitude: Send a post-interview thank-you note to express appreciation for the opportunity and reiterate your interest in the position.

By strategically preparing and showcasing both your technical and soft skills, you can confidently approach the interview process for the role of Software Development Engineer I at American Express Global Business Travel.