Provide effective support for nightly batch operations which are implemented through the scheduling tool Control-M for Prod & Non-Prod environment.
Triaging the issue and coordinating with L3 teams for the timely fix/workaround.
Ensure the Batch Cycle completion within the SLA committed with the Partners and Business.
Flexible in working in different 9 hours shifts (Login Times: 6:30 am, 11:00 am) in both weekdays and alternative weekend coverage.
Perform application deployments – Monthly for Production environment and Daily for Non-Prod environments through Udeploy tool.
Monitoring and Support Monthly Critical Batch Operations – Monthly cycles.
Daily Turnover Reporting.
Service-Now Incident management – Coordinating with different partners for issue resolution and make application up and running with in the given SLAs.
Maintain Quality, Timeliness & Accuracy of works and prepare vital documentation.
Consistency to project related processes for self and the team.
Use Ansible & Python for automating day-to-day activities
Skill & Experience Requisites
Enterprise Batch Cycle Support in Production Environment is must.
Work experience in Informatica PowerCenter (ELT) processing, Control-M Batch Scheduler, Oracle SQL, PL/SQL & Unix/Unix Shell Scripting
Good analytical, problem-solving & interpersonal skills.
Ability to maintain good working collaborations with partners.
Familiarity with ITIL processes like Incident management, Change/Problem management
Penchant to learn new technologies & increase technical fungibility.
3-4 years of relevant experience and consistent record with a B.E/MCA/Equivalent.
The Skills that are Good to Have for this role (An added advantage)