Software Engineer at WSO2

Responsibilities:

• Exhibit natural curiosity, an analytical mind, and the willingness to explore the unknown.
• Possess an affinity for new challenges, a self-starting attitude, and be able to work with a global team.
• Take ownership of complex technical problems and drive them to resolution individually, as well as work effectively through escalations.
• Meet or exceed customer expectations on response quality, frequent updates, proactive escalation, and overall customer experience.
• Possess an amiable personality, excellent communication, and interpersonal skills, including sensitivity to the local cultures of WSO2’s global customer base.
• Deliver technical consultancy and training on WSO2 technologies and products for our customers around the globe (both on-site and off-site).
• Maintain flexibility in working hours depending on the dynamic needs of customers.
• Engage with extended teams such as Engineering, Pre-sales, Marketing, and Sales on product and customer-related activities.
• Bring in new ideas on how to improve product and overall technical designs.
• Continuously learn and gather in-depth domain knowledge.
• Be part of the WSO2 IAM community and contribute to its development.

Qualifications and Skills:

• Bachelor's degree in Computer Science/Engineering.
• Strong analytical and troubleshooting skills.
• Excellent relationship management and communication skills.
• Development skills in Java or other comparable programming languages.
• Experience and knowledge in IAM is an added advantage.
• Experience and knowledge in containerized deployments and CI/CD technologies are an added advantage.
• Prior work experience in a similar capacity would be an added benefit, but not a prerequisite.
• Applicants must have the legal right to live and work in India to be eligible for this position.